Primo Analytics

Created to enable Operational #Excellence by implementing Realtime #Analytics solutions to any process.
Interests inc #FinTech #Data #AI #ML #Apps #CX

[Primo Analytics @PrimoAnalytics]

I did it, my first #marathon in 3:53:08. I managed to beat some of my goals: finishing, under 4 hours, without stopping, but with some not achieved to leave me with unfinished business!

Despite the rain, there was a huge amount of support from everyone t…https://t.co/HTLRcCkBXz

[Teenage Cancer Trust @TeenageCancer]

Today we hosted a roundtable at @UKParliament on the barriers young people with cancer face accessing clinical trials, chaired by @steveyemm MP and our Chief Nurse Louise Soanes @lsoanes.

[UK Open Banking @UKOpenBanking]

It’s been another busy year for open banking, so as 2024 draws to a close, we summarise some of the year’s key highlights, including hitting 11.77m open banking users, the progress of the Data Use and Access Bill, and the launch of the National Payments Vision.

#OpenBanking #SmartData #OpenFinance #Innovation #DigitalInnovation #TechInnovation #Payments #Data

[Steve (Builder.io) @Steve8708]

Don't be that teammate who blindly refactors code and only makes things worse.

Let's look at some good vs bad refactoring patterns with real examples 🧵

[Formula 1 @F1]

BACK ON TOP!!! 🤩

LEWIS HAMILTON WINS THE BRITISH GRAND PRIX!

#F1 #BritishGP

[BCS, The Chartered Institute for IT @bcs]

📣 We’re excited to announce the launch of 'Digital Pioneers: Recoding our Future', a digital series created in collaboration with @cwp_tw 🎥
Explore role of tech in delivering social good and developing #EthicalComputing: https://t.co/PSEWeRRugI
#DigitalPioneersRecodingOurFuture

[Reilly Chase @rchase]

Here's my X username takeover story for @HostiFi

• Spent $4,500 to buy a domain name so I could password reset an X username
• Successfully password reset it
• Fumbled the migration
• Completely lost the control of the name
• Got it back
• Successfully renamed old to new

[Wes Roth @WesRoth]

🔥 another win for open source AI

SNOWFLAKE ARCTIC:

1] Mixture of Experts model with 128 (!) experts

2] open weights, open code

3] Company is sharing "cookbook" and data and teaching people how to build their own world class MoE models.

4] very cheap model to train (16x times less than Llama 3)

[Paweł Huryn @PawelHuryn]

Value Proposition is a fundamental term for Product Managers.

But it's largely misunderstood. And everyone defines it differently.

It doesn't help that the most popular canvas:

- Focuses on multiple products
- Lumps jobs, pains, and gains without explaining their connections
- Doesn't clarify what gain/pain relief each feature addresses
- Doesn’t mention existing alternatives or workarounds

You can solve only some of those problems by drawing arrows, but then everything becomes difficult to read and share with others.

Over the weekend, @aatirar and I collaborated to bring some order.

A good value proposition defines:

1. Who is the value for: Persona

2. Why is it important: Jobs to be Done

3. What before: Existing, problematic state (e.g., maintaining tasks in Excel)

4. How: Features and capabilities (e.g., Kanban board)

5. What after: The benefits and outcomes (e.g., organized tasks with clear deadlines, increased productivity)

6. Alternatives: your unique value, unique attributes, and optionally relative pricing vs. competitors and substitutes (often represented as a Value Curve).

🧵

[TCS London Marathon @LondonMarathon]

It's the final countdown 😎

[TCS London Marathon @LondonMarathon]

ONE WEEK TO GO! 🤩

The home straight of your training journey.

The hard work is done so take it easy this week and put yourself in the best condition to enjoy Marathon Day 🙌

[Plexal @Plexalcity]

Yesterday we welcomed 14 project teams from #universities across the UK to our Stratford #workspace for CyberASAP: Industry Challenge-led #cohort, to #network with each other, #industry contacts and meet their #mentors 🤝

Meet our cohort ⬇️

@SciTechgovuk

[Snowflake @Snowflake]

Snowflake Copilot, a breakthrough AI-powered SQL assistant, is now in public preview! Combining Snowflake's text-to-SQL model with @MistralAI large, Copilot understands your natural language questions and translates them into efficient SQL code with leading accuracy. 🪄

[Harvard Business Review @HarvardBiz]

Coaching is about asking and listening, not telling and selling. https://t.co/yIauTcI6yS

[Tableau @tableau]

Your data in Tableau can help you build actionable strategies to affect widespread change.

Here's how @acotgreave showcased the power of Tableau and AI at the Gartner Data & Analytics Summit BI Bake-Off.

#GartnerDA https://t.co/00FyN54HW3 ⬇️

[Artiom Dashinsky @hvost]

Today I'm launching my new book 🎉

"The Path to Senior Product Designer" is an actionable guide to growing your UX design career.

Designers are obsessed with Figma and design systems while these are just a fraction of what companies look for in designers.

Cont >>

[Teenage Cancer Trust @TeenageCancer]

Set those alarms ⏰ Tickets for #TeenageCancerGigs at the @RoyalAlbertHall go on sale TOMORROW at 9:00am.
https://t.co/e6jo2B8WzP

[Tom Blomfield @t_blom]

Here's an idea I wish someone would build: Mixpanel-style analytics for customer unit economics.

At @monzo, we had an event-driven data architecture that allowed us to assign cost or revenue to every action a customer might take.

Spend £120 on a debit card in NYC? £2 of interchange revenue, £1.10 of Mastercard fees.

Contact customer service for 4 mins 45 seconds? That's £3.11 of cost.

£10,000 sitting in an investment account - 4 pence of revenue every day.

Big buckets of cost like AWS were spread more-or-less uniformly across customers.

This then allowed us to calculate profit-and-loss for every single customer, across all 8 million customers.

We could also roll it up into cohorts - show me the bottom 10% of loss-making customers - and dig into what what making them unprofitable.

Or show me the profitability of customers aged in their 20s vs 30s vs 40s.

Or show me profitability of customers who signed up via a Facebook Ad vs a Google Ad.

And all of this revenue and cost data reconciled against our company-level P&L, so we were pretty sure it was close to 100% accurate.

It removed guesswork - this data was a superpower.

[Startup Archive @StartupArchive_]

Sam Altman on why you shouldn’t track absolute user growth in the early days of a startup

“Nothing but a great product will save you; you can get everything else right and it still won’t work.”

He points out that almost all startup founders get the following wrong:

“It is more important to have a small number of users that love you than a lot of users that like you… Eventually what you want of course is a lot of users that really love your product, but that’s almost impossible to do.”

In practice, you have two choices:

Deep and Narrow: “You have a small number of users that really love you and then find out how to find more and more of those users and broaden the appeal of the product.”
Shallow and Wide: “You can have a lot of people that sort of use the product once or twice and kind of like it and try to figure out how to get them more engaged over time.”

“With high confidence, I can say that you want to start with a small number of users that really love you. Almost all great companies have products that start this way.”

He argues that a good indicator of users loving your product is retention and frequency of use:

“In fact, I think this is so important that you actually shouldn’t track absolute growth in number of users in the early days of a startup. You should just track how often they’re using it… That’s a good early indicator of users that love you—better still is them spontaneously telling their friends to buy your product.”

Follow @startuparchive_ for more tactical startup advice!

[UX Links @uxlinks]

Excellent End-To-End User Experience Map 🚀👇

A collaborative tool to help you to better understand and visualize your customer (or employee’s) end-to-end experience, identify and prioritize opportunities for improvement and align stakeholders around next steps.

This experience map template (or customer journey map) is focused on both the current and future state of a product or service.

In this template you will find:
- A ‘how to use this’ guide.
- A template. Copy this template, edit to suit your project, and run a workshop with your team and stakeholders!
- An example. We’ve provided an example from one of our recent client projects. Take inspiration and make your product or service experience 10x better!

Figma Template: https://t.co/9DvvPwQVwZ

by @turtledesign

#ux #uxdesign #ui #uidesign #productdesign #userexperience #customerexperience #customerjourney #uxprocess #uxstrategy #design #designthinking #research #userresearch #uxresearch #usertesting #usability #usabilitytesting #prototyping #agile #mvp #startup #digital #ideation #usercentreddesign #userempathy #business #figma

[Kristo Käärmann @kaarmann]

Dear Governor Panetta,

Thrilled that you are taking interest in cross-border money - this thing I’ve been working on fixing for the last 13 years of my life :)

You are rightly pointing out that slow, expensive and stressful international payments hurt people, especially those least able to afford it, and small businesses just trying to get off the ground. But the root cause is simpler than a lack of governmental cooperation or technology 一 it is merely the lack of competition. But more interesting, why?

A few things we’ve learned that could help You make a difference much faster.

We have been connecting the world’s instant payment networks with Wise for a decade. We’re moving $140bn of the cross-border money and 60% of our customers’ payments arrive in less thanwhy 20 seconds. That’s all for an average fee of 0.67%, a tenth of the 6.3% cost you highlighted. No blockchain or crypto involved. All within the current regulatory frameworks. And we’ve been profitable for years. We were nobodies when we started, so anyone can do it if they are motivated.

The real question is: why do the banks, who still move 95% of the worlds’ cross-border payments for people and businesses, still have the cost and experience you described? It can clearly be done cheaper, faster, better! We’ve proven it.

The answer: a lack of competition.

But how? It’s a free world - surely bank customers could just switch to a better bank!

I’m sure they would, only if they knew what their bank was charging them. See, the 6.3% cost you referred to is mostly hidden from the customer or the business owner. As long as central banks and regulators let their local banks hide their fees in made up exchange rates and not tell their customers - there will only be options for the financially savvy people, who can work out what their bank is doing to them.

Europe is getting a lot of things right about the regulatory environment, single market and even have a law against hiding FX fees. And some banks get it and are getting transparent - especially the challengers who don't have the luxury of an unsuspecting customer base. Now we need to help more of our banks get more competitive.

Would love your help with that, Governor!