Primo Brands Customer Direct

Great-tasting, quality water straight to your door 💧 We deliver trusted and iconic brands like Primo Water®, Pure Life®, Saratoga®, The Mountain Valley® and ma

[Primo Brands Customer Direct @PrimoWater]

@TheMoon_Lunita Hello there, we're so sorry to hear about this. Please know this is not the experience we wish to provide, and we'd like to look into this further. Could you please send us a DM with more details so we can have this handled? Thank you!

[Primo Brands Customer Direct @PrimoWater]

@Mic_O_Matic Hi Mike, thank you for bringing this to our attention. We want to look into this delivery issue for you. Please send us a private message with your account number and phone number.

[Primo Brands Customer Direct @PrimoWater]

@Prmoconnoisseur We love the enthusiasm! Please visit https://t.co/3oK38e4u9O to explore available options, or send us a DM and we'd be happy to help.

[Primo Brands Customer Direct @PrimoWater]

@MozdenNico40415 Hi Nicole, thank you for bringing this to our attention. We want to look into this delivery issue for you. Please send us a private message with your account number and phone number.

[Primo Brands Customer Direct @PrimoWater]

@dcwalker26 Hi David. We appreciate you sharing your feedback. We're disappointed that your recent experience has left you questioning your service, and we'd like the chance to make things right. Please send us a DM with your account information so we can review your concerns.

[Primo Brands Customer Direct @PrimoWater]

@Prmoconnoisseur Hi! Thanks for reaching out. We deliver water to households through our regional brands. Visit https://t.co/OH0hNdVzlg to learn more about starting service. We hope you will consider becoming a valued customer. Please DM us if we can help with anything else. Thank you!

[Primo Brands Customer Direct @PrimoWater]

@CoachMario83 Hi! We appreciate you sharing your feedback. We apologize that your experience has left you feeling disappointed. Please send us a DM with your account information so we can review your concerns and work toward a resolution.

[Primo Brands Customer Direct @PrimoWater]

@jonmmiles Hi Jon. Thanks for your feedback. Deer Park 23.7 oz Sport Bottles may not be available at all retailers. Use our Where to Buy tool to find a nearby store: https://t.co/VXACpP4Av8. We also encourage you to ask your local store manager to carry them.

[Primo Brands Customer Direct @PrimoWater]

@IEyeCapn Hi there. We apologize for the inconvenience. Please send us a private message with your account details and the best contact number to reach you. We'll make sure the appropriate team gets it and is able to reach out to you as soon as possible to get everything resolved.

[Primo Brands Customer Direct @PrimoWater]

@hanwang74 Hi there, thank you for reaching out. We want to look into these delivery issues for you. Please send us a DM with your account number and phone number.

[Primo Brands Customer Direct @PrimoWater]

@ISFPkat Hi Kat. Thank you for bringing this to our attention. We regret that your recent billing experience has not met expectations. Please send us a DM with your account information so we can take a closer look and help move this toward a resolution.

[Primo Brands Customer Direct @PrimoWater]

@Autodidact72 Hello there. We appreciate you bringing this to our attention. Could you please reach out to us via DM with the address of this refill station? We'll get you in contact with our team so this can be handled. Thank you!

[Primo Brands Customer Direct @PrimoWater]

@kmichaeltobler Hey there! We appreciate you reaching out and bringing this to our attention. We've passed your feedback along to our product team so we can continue to improve. Thank you!

[Primo Brands Customer Direct @PrimoWater]

@LegendsOfBatman Hi! We appreciate you taking the time to share your experience. It is concerning to hear that interactions have left you feeling let down. We'd like the opportunity to review this and help. Please send us a DM with your account information so we can work toward a resolution.

[Primo Brands Customer Direct @PrimoWater]

@ellynne_elly Hello there. We're sorry to hear about this experience and we'd like to look into this further. Could you please have him reach out to us via DM with more details so we can assist? Thank you!

[Primo Brands Customer Direct @PrimoWater]

@mattheel Hello Matthew. We have sent you a DM to follow-up!

[Primo Brands Customer Direct @PrimoWater]

@Darth_Solidus @Walmart Hi there, thank you for bringing this to our attention. Please send us a DM with your account number and phone number and we will be sure to look into this.

[Primo Brands Customer Direct @PrimoWater]

@HALLNAMIE Hi Amie, thank you for bringing this to our attention. We want to look into this billing issue for you. Please send us a DM with your account number and phone number.