@Uber_Support What an absolute joke! I’ve just sent the info you requested and have received 2 templated responses! So you’re using bots for your DMs as well. Honestly you are the worst company for customer service!!!!
@ubereats_uk I am having the most frustrating chat with someone who is clearly not reading my messages and just sending a templated response. Is there someone competent that can help?
@British_Airways I’m looking to change the hotel for my holiday in April but there is no option to do this online and you can’t speak to anyone on phone or chat! It’s all well and good having the customer promise but how are we meant to use it?