Nick Rich

Professor of Operations Management Socio-Technical Systems Designer for High Performance Organisations

[Nick Rich @ProfNickRich]

Prof Robert Faff - awesome talk for early PGRs! @PGRSwansea @SoMSwansea #soMPGR

[Nick Rich @ProfNickRich]

@HuwJakeway @Cerithg 100% behind the decision Huw. Training for competent & responsible front line staff is essential. This isn’t a day trip by irresponsible tourists interacting with the public! These are professional life savers. rehearsal of emergency procedure is critical.

[Nick Rich @ProfNickRich]

@Farry_ @Alan_Measles @Channel4 @Philippa_Perry @chriscollerton @JoeevansJoe @SwanFilmsTV You are a very talented artist/sculptor. It’s great to see you produce more works of great quality. Thrilled with my commissioned bust.

[Conor Farr @Farry_]

My sculpture I made of Grayson and his beloved Alan Measles ☺️ please share, would love if he sees it! https://t.co/VcBU3nRk7n #GraysonsArtClub @Alan_Measles #sculpture #art #artist @Channel4 #channel4 @Philippa_Perry @chriscollerton @JoeevansJoe @SwanFilmsTV #C4ArtClub

[Nick Rich @ProfNickRich]

@ACRWare @isabelholc @ComplexWales @snowded @BevanCommission @SionCharles @SwanseaUni The book is just a recent interest in thinking slow by using informants to talk through what they are doing and why they do it. It fits with heirsrchical task analysis and safety. Happy to talk and refine everything. I enjoy hearing your views and what you’ve been up to. BW Nick

[Nick Rich @ProfNickRich]

@ACRWare @isabelholc @ComplexWales @snowded @BevanCommission @SionCharles @SwanseaUni Many defences are used - team work, peer pressure, system continuous learning,SOPs, failure correction and a bias for prevention of system factors that lead to errors and lapses. Heightened honesty and low retribution for honest mistakes are features of the just culture (glue)

[Nick Rich @ProfNickRich]

@isabelholc @ComplexWales @ACRWare @snowded @BevanCommission @SionCharles @SwanseaUni True. People forget that discipline is still needed for blatant rule violations and prolonged abuse of protocols. Safety II proposes a just culture will reduce blatant rule breaking because many team members will confront offenders quickly.

[Bevan Commission @BevanCommission]

“This isn’t about small improvements, this is about massive transformation.”

Download @ProfNickRich’s #BevanExemplar report ➡️ https://t.co/LkBkzDLhzn

[Bevan Commission @BevanCommission]

Congratulations to our Deputy Chair, Chris Martin, who received an honorary degree today from @SwanseaUni. 🎓

Find out more about @Martin1Chris’s career and achievements to date: https://t.co/raAuHqfaDN #SwanseaGrad

[Bevan Commission @BevanCommission]

Congratulations to all of our #BevanExemplar projects and partners who have been successful at #MediWalesAwards tonight, including @FODMAPCardiff, @VIPAR_HDUHB and @SymlConnect! 👏🥂

[Bevan Commission @BevanCommission]

Our thinking has been informing health and care policy in Wales, the UK and the beyond for over 10 years, putting prudent healthcare at the 💙 of the NHS.

Explore our publications https://t.co/3ZQjA2chXl

[Nick Rich @ProfNickRich]

Another great cohort of innovators underway!

[Bevan Commission @BevanCommission]

Prof Sir Mansel Aylward, Chair of the @BevanCommission, explains how the #BevanExemplar scheme is one of the few things he gets asked spontaneously about.

"You are embarking on a very important time in your lives."

[Bevan Commission @BevanCommission]

"So what does Wales have to teach the world about how to deliver better healthcare? The answer is: quite a lot, actually."

@ProfNickRich on the #BevanExemplar programme: https://t.co/PMAvzwkU0Y

[Nick Rich @ProfNickRich]

For Londoners "Off-roading" is parking your 4by4 on the pavement thus making the Chelsea National Union of Farmers a growth segment! GR

[Nick Rich @ProfNickRich]

Spent a lot of time thinking about Garel Rhys today.
A legend & such a kind person with a lovely sense of fun. So many happy memories. RIP

[Nick Rich @ProfNickRich]

@SionCharles @ACRWare @Mairy_Hinge_ @whatsthepont @drol007 @chriscorrigan @OtioseEvans @ComplexWales @MorTawel

[Nick Rich @ProfNickRich]

Bevan Event - Great session by super motivated younger people engaged in redesigning healthcare processes in Merthyr. Great job!

[Nick Rich @ProfNickRich]

Had a great time yesterday at #awcicawards2016 with @Nigelrefowens @AllWalesCIC

[Nick Rich @ProfNickRich]

Thank you @AllWalesCIC absolute pleasure to host such an enjoyable afternoon. Congrats to everyone nominated for an award #AWCICAwards2016

[Nick Rich @ProfNickRich]

Honoured to be part of such an incredible celebration of innovation and improvement @AllWalesCIC @SoMSwansea #AWCICAwards2016