@HuwJakeway @Cerithg 100% behind the decision Huw. Training for competent & responsible front line staff is essential. This isn’t a day trip by irresponsible tourists interacting with the public! These are professional life savers. rehearsal of emergency procedure is critical.
@ACRWare@isabelholc@ComplexWales@snowded@BevanCommission@SionCharles@SwanseaUni The book is just a recent interest in thinking slow by using informants to talk through what they are doing and why they do it. It fits with heirsrchical task analysis and safety. Happy to talk and refine everything. I enjoy hearing your views and what you’ve been up to. BW Nick
@ACRWare@isabelholc@ComplexWales@snowded@BevanCommission@SionCharles@SwanseaUni Many defences are used - team work, peer pressure, system continuous learning,SOPs, failure correction and a bias for prevention of system factors that lead to errors and lapses. Heightened honesty and low retribution for honest mistakes are features of the just culture (glue)
@isabelholc@ComplexWales@ACRWare@snowded@BevanCommission@SionCharles@SwanseaUni True. People forget that discipline is still needed for blatant rule violations and prolonged abuse of protocols. Safety II proposes a just culture will reduce blatant rule breaking because many team members will confront offenders quickly.
Congratulations to our Deputy Chair, Chris Martin, who received an honorary degree today from @SwanseaUni. 🎓
Find out more about @Martin1Chris’s career and achievements to date: https://t.co/raAuHqfaDN #SwanseaGrad
Our thinking has been informing health and care policy in Wales, the UK and the beyond for over 10 years, putting prudent healthcare at the 💙 of the NHS.
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Prof Sir Mansel Aylward, Chair of the @BevanCommission, explains how the #BevanExemplar scheme is one of the few things he gets asked spontaneously about.
"You are embarking on a very important time in your lives."
"So what does Wales have to teach the world about how to deliver better healthcare? The answer is: quite a lot, actually."
@ProfNickRich on the #BevanExemplar programme: https://t.co/PMAvzwkU0Y