Qmeter

AI-powered customer experience management platform. NPS, CSAT and SLI surveys from Kiosks, QR, SMS, Email and Web. Low scored feedbacks becomes someone's task.

[Qmeter @qmeternet]

A customer reportedly left one bank over long branch queues, then found the new bank's service just as frustrating. Switching is easy. Being worth staying for is the operations job. #CustomerExperience #Banking

[Qmeter @qmeternet]

A guest's voucher complaint reportedly reached the founder of The Postcard Hotel and EazyDiner, who read it, replied personally and assigned a team to fix it. Ownership beats templates. The real task: make that the default. #CX #Hospitality

[Qmeter @qmeternet]

Reported Gartner finding: ~90% of customers want a human option in service, even as half say gen AI makes interactions easier. The design question for operators is not AI or human. It is how good the handoff is. #CustomerExperience #ServiceOps

[Qmeter @qmeternet]

A self-checkout reportedly misread $1 bills as $50 and over-dispensed change. The shopper returned it; staff reportedly treated that as naive. Fixing the till is routine. Thanking the customer is the recovery. #CustomerExperience #Retail

[Qmeter @qmeternet]

@lightsilver323 https://t.co/yd8VR4esrz

[Qmeter @qmeternet]

@lightsilver323 https://t.co/yd8VR4esrz

[Qmeter @qmeternet]

@lightsilver323 Experience

[Qmeter @qmeternet]

A family reportedly waited 30+ days at a bank branch for a loan closure letter. A 15-year-old filed a complaint with the RBI Ombudsman. The branch fixed it the next day. The fix was never hard. The trigger was. #CustomerExperience #Banking

[Qmeter @qmeternet]

Another PayNow/FAST disruption at DBS this week. Fixed in hours, apologised, and brand sentiment still dropped sharply.

Outages happen. Trust is decided in the hour after: hear the customer in every channel, own every complaint, close the loop personally.

#CX #Banking

[Qmeter @qmeternet]

We're proud to announce the launch of the new version of Qmeter, packed with powerful features to improve your customer feedback process! From customizing your feedback flow to push-to-record Voice Feedback, we've added new features to create a more sustainable structure.

[Qmeter @qmeternet]

Eid Mubarak

[International CX Awards @IntCXAwards]

Meet Adil Abdullayev CEO at @qmeternet.He will be a part of our #judging panel at the upcoming International CX Awards 2019! Welcome, Adil! #intcxawards #internationalcx 👉https://t.co/IGy8mjsmng

[Dubai Chamber of Digital Economy @DxbChamberDigi]

We are so excited to have 16 startups from Dubai Startup Hub share space with us at @GITEXFS in Zaabeel Hall 4! Today’s 4 startups joining our stand are: @Edushopae, @InvoizWorld, @6reegcom and @Qmeternet.
#GitexFutureStars
#GITEX2019

[Qmeter @qmeternet]

To measure level of delivered Customer Experience and improve Customer Satisfaction FACEstudio in Azerbaijan choses Qmeter as solution partner and started implementing Qmeter at its branches

#customersatisfaction #customerexperience #measurements #CustomerFeedback

[Qmeter @qmeternet]

Qmeter started cooperation with Enterprise in Iceland #qmeter #cx #CustomerFeedback

[Uygulama İncele @appincele]

Qmeter ile Müşteri Memnuyetini Ölçmeye Ne Dersiniz? #qmeter #musterideneyimi #musteri #memnuniyet https://t.co/2Buw6v2yRn @appincele aracılığıyla

[BetaList @BetaList]

Qmeter: Turn customer feedback into the value

https://t.co/ufhV8td0k8

[Qmeter @qmeternet]

If we launch #Qmeter in #NorthKorea :) #CX #CRM

[Qmeter @qmeternet]

#MMF2017 FMCG Panelini size gelen SMS-lerdeki linkden qiymetlendirmeyi unutmayin

[Qmeter @qmeternet]

"Milli Keysler Paneli"-ni deyerlendirmeyinunutmayin. Link SMS-le cibinizde. #MMF2017