Rachel

[Rachel @Rachel60080911]

@mrsdavies77 @TUIUK Same its been awful customer service

[Rachel @Rachel60080911]

@tuiuk @Gatwick_Airport why give me a phone number that doesnt work 0330 094 8860 and a tracking number I cant use on global baggage solutions because i flew with Tui????
#awfulcustomerservice
#tuiwheresmysuitcases
#gatwickwheresmysuitcases #Gatwick #tuiuk

[Rachel @Rachel60080911]

@TUIUK Also have you tried calling gatwick recently cause no one answers

[Rachel @Rachel60080911]

@TUIUK @Gatwick_Airport Two days later and Im still missing 2 suitcases. The suitcases are full of my sons clothes and I don't think even Mrs Hinch can get the stains out of them by the time I get them back.
#tuiwheresmysuitcase
#gatwickairportwheresmysuitcase

[Rachel @Rachel60080911]

@TUIUK I did fill out a form and that number doesnt work! It even says they have moved away from an inbound call system so way ask us to ring that number

[Rachel @Rachel60080911]

@aidan_kidd @TUIUK Hi we was on your flight, shocking customer service. Cant track luggage or speak to anyone

[Rachel @Rachel60080911]

@storeyboy10 @TUIUK @Gatwick_Airport Nope heard nothing from Tui

[Rachel @Rachel60080911]

@TUIUK why ask if i will wait and when i say yes just end the live chat anyway?? So i cant call, cant live chat and cant book a phone appointment
#tuiukwheresmysuitcases