Rachel Mason

Arts Administrator & Social Media Manager

[Rachel Mason @Rachel_abegail]

@SKECHERS_UK hello I’ve just placed an order & not received a email saying the order has go one through. I’m worried about how long the order will take to process. I thought it was next day & says 2-7 business days.

[Rachel Mason @Rachel_abegail]

@SportsDirect_CS hello, do you have this product in stock to try on at your Macclesfield store? In size 7 thank you!

[Rachel Mason @Rachel_abegail]

@SportsDirectUK hello, I want to place an order but unsure on what size trainers to get. If I order two size can I return the ones that don’t fit to store?

[Rachel Mason @Rachel_abegail]

@Argos_Online trying to order two sofas from your app (have also tried you website). Every time go to delivery options this happens?

[Rachel Mason @Rachel_abegail]

@BootsHelp hello I’ve been trying to place an order online for the past few days. It’s not letting me input my address or sort payment?

[Rachel Mason @Rachel_abegail]

@ASOS how can I contact you about a missing parcel I’ve been trying all week?

[Rachel Mason @Rachel_abegail]

@ASOS @DPDgroup_news I’ve been waiting for my parcel (that I got for next day delivery) for over 5 days now. It’s keep saying “Sorry, there's a delay with your parcel & it's being held in our DPD Stoke depot; we will update you here shortly” I’ve had this email 3 days in a row

[Rachel Mason @Rachel_abegail]

@EE I’ve had no signal now for 5 days in the High Peak, either had my husband who is also with EE. When will@all services be up & ruining again?

[Rachel Mason @Rachel_abegail]

@ASOS when will this start please?

[Rachel Mason @Rachel_abegail]

@lastdropvillage I’ve sent three emails trying to contact you about a recent trip. It’s been nearly a week now and no reply

[Rachel Mason @Rachel_abegail]

@HighPeakBC Hello, how can I report a path being blocked by wheelie bins? I can’t walk down the path with the pram. I’ve been on your website and couldn’t find a contact email address for this issue

[Rachel Mason @Rachel_abegail]

@Phase_Eight I’ve sent an email about a complaint after a recent order and not heard anything back?

[Rachel Mason @Rachel_abegail]

@Victorianplumb Thank you, I have sent a DM

[Rachel Mason @Rachel_abegail]

@Victorianplumb can you help with an order update please? Order placed on 4th May & still waiting

[Rachel Mason @Rachel_abegail]

@peoples_energy We have emailed & hope to hear back soon

[Rachel Mason @Rachel_abegail]

@peoples_energy been on hold for over 40 minutes now. Only day off and we need help as you have billed us for a property we no longer live it!

[Rachel Mason @Rachel_abegail]

I’ve got over 50 saved items on my @ASOS app all size 14 & all out of stock. ASOS never seem to have anything in stock in size 12/14/16

[Rachel Mason @Rachel_abegail]

@BTCare hello, can I speak to someone on you chat please? It’s in regards to when our internet will be back up and running again?

[h a n n a h @HRMason_]

Why does this man still keep getting air time? What an utterly vile man. #SackPiersMorgan