Rahul JR

Senior Product Manager, Technology Optimist, Digital Enthusiast, Micro Influencer, User Onboarding Expert, UI-UX Mentor.

[Zoho @Zoho]

It's been a memorable week for us at @VivaTech in Paris! 🎉

At our booth, we showcased Zia Agents and Agent Studio to world leaders, business leaders, and policymakers, including Indian Prime Minister @narendramodi, French President @EmmanuelMacron, and Minister of Commerce and Industry of India - @PiyushGoyal, sparking conversations around AI governance, openness, and giving businesses the freedom to choose how they adopt AI.

We also joined the panel discussion on EU-India: Perspectives on Digital Sovereignty, exploring how India and Europe can work together to build trusted, open, and interoperable digital infrastructure.

Here's to building technology that's responsible, transparent, and gives businesses the power to choose. 🙌

@ITPODesk

[Zoho @Zoho]

We are proud to contribute to India's #JAI mission of Jointness, Atmanirbharta, and Innovation through our partnership with the Indian Army (@adgpi). 🇮🇳

As an indigenous technology company, we remain committed to building secure, sustainable digital capabilities. We thank the Indian Army and the Honourable Chief of Army Staff, General Upendra Dwivedi, for their trust and look forward to this journey together. 🙏

[ANI @ANI]

#WATCH | Delhi: At the Republic TV Summit 2026, Prime Minister Narendra Modi says, "Sridhar Vembu is seated here. When our entrepreneurs operate with a 'Nation First' spirit and set their goals while understanding the country's needs, institutions are built, and the nation prospers. What has Sridhar Vembu achieved? I recently visited VivaTech in France. There must have been around 1.5-2 lakh young people present. The French President and I were visiting various stalls to see the work done by these young innovators. We visited the Zoho stall. I was amazed and felt a sense of pride to see the crowd of European youth gathered there. They were eager to understand this new global phenomenon. Perhaps it hasn't been discussed as much in India as I witnessed in France..."

(Source: DD News)

[Rahul JR @RahulJero]

What an incredible experience at Zoholics Canada 2025! #ZoholicsCanada25

Appreciations to our customers and partners - thank you for showing up with curiosity, conversations, and real feedback. You’re the reason we build, improve, and innovate. @Zoho @Zoholics @ZohoCanada

Every year, this event grows richer, new friends, new challenges, new learnings, and new beginnings. Excited for what’s ahead. Onwards and upwards!
---------------
A huge thanks to my own team for the effort, late nights, prep calls, and the energy you bring every single time. Couldn’t have done this without you. @ZohoDesk

[Rahul JR @RahulJero]

As the snow ❄️ falls in Canada 🇨🇦 , we’ll be heating up the discussion on how to elevate customer service from a cost-centre to a strategic differentiator.

I’ll be presenting two key sessions:
• Service Keynote: Redefining Service Experiences, tracing the evolution of service with Zoho Desk & Zoho Service Plus.
• AI for Better Customer Service: Empowering Front-Line Teams, Solving Business Challenges, exploring how Zia AI turns cold tickets into warm customer-moments and agents into empowered experts.

https://t.co/BXjs2g1yh2
@ZohoCanada @ZohoDesk @Zoho

Can’t wait to connect with fellow service pros, partners and our customers! 🍁

#ZoholicsCanada25 #ZohoDesk #ServicePlus #AI #CustomerExperience

[Arattai @Arattai]

@WhatsApp Nandri, WhatsApp! It's nice to know we're on your mind! 😇

[Rahul JR @RahulJero]

Let us "Arattai" @rahuljr

[Sridhar Vembu @svembu]

How to say "Arattai" in various languages.

[Zoho Desk @ZohoDesk]

Crisp air, golden leaves, and a fresh Zoho Desk update 🍂

Our Autumn '25 update is now live, dropping just as we celebrate the Customer Service Week!

Here's everything that's new: https://t.co/LhEoScgda0

[Rahul JR @RahulJero]

@18002096006 The case stands still after a series of discussion, and awaiting a responsible response from the team again.

[Rahul JR @RahulJero]

@anandmahindra sir, with all due respect - your team is spoiling the name and spoiling the automobile game for customers. My vehicle is still under WARRANTY period and yet they refused to cover the claim. PFA. I couldn't understand the the purpose of the WARRANTY period - it looks like a SCAM with that name-tag. @Velu_Mahindra @MahindraRise @Mahindra_Auto @MahindraRise #TogetherWeDontRiseMahindra

#MahindraGroup, When you proclaim your motto to be #RiseToBeFutureReady - please account that these WARRANTY scams are eliminated. Your service is already in a worst condition from your showrooms. If you want - you can check my history with you, where your service engineers got payment from me via gPay and didn't gave the vehicle for long time with no updates. That was an old story which I don't want to dig here. This is the CURRENT state in which your team replied stating that they cannot cover my parts which is already under WARRANTY.

"They are requested us and taken three days time to consider which is possible to cover under warranty, finally they informed us it is unable to cover under warranty. Sorry sir we did try but we couldn't get approval."

Pathetic people!

[Rahul JR @RahulJero]

@MahindraXUV700 The Customer Care Manager also stated the same and no assistance arrived as of yet. First of all, why the hell the WARRANTY is not applied to the service when there is an ACTIVE EXTENDED WARRANTY

[Rahul JR @RahulJero]

@viggyraju @anandmahindra @MahindraRise @18002096006 So pathetic to see it @viggyraju . Sorry for you man

[Rahul JR @RahulJero]

Wrapped up an amazing 3-day journey at @Zoho INSPIRE, Mont Tremblant, Canada 🇨🇦.

Grateful for the opportunity to share insights on AI-powered scalability with Zoho Service Plus. A huge thank you to the @ZohoCanada team for flawlessly organizing such a fantastic event. @ZohoDesk

[Rahul JR @RahulJero]

Bonjour from Quebec! 🇨🇦. Excited to be here at #INSPIRE in the heart of #Canada, connecting with our incredible @Zoho Partners. Taking the stage to talk about "Building Scalable Solutions with Service Plus: Leveraging AI & Developer Tools" @ZohoDesk @ZohoCanada #AI #ServicePlus

[Zoho Desk @ZohoDesk]

Have questions? 🤔
Get them answered in a Live Q&A session with our experts from Zoho Desk happening today, 30th January, 2025, at 4:30 AM - 9:30 AM PST.

👉Join the session here: https://t.co/QqGZ8mbf7k

[Zoho Desk @ZohoDesk]

Hello partners! Join us at Zoho Inspire Dubai to discover the latest from Zoho Desk, get a sneak peek into what’s coming, and connect with our product experts for any questions 🌟

https://t.co/YsOAl2eaDO

[Rahul JR @RahulJero]

A huge thank you to all our partners for your unwavering support and collaboration over the years. Your dedication and passion drive us to push boundaries and deliver excellence every day. Here’s to growing stronger together! 💙

#ZohoDesk #ThankYouPartners #CustomerSupport

[Rahul JR @RahulJero]

I had the incredible opportunity to present @ZohoDesk at the Global Partner Event! 🚀 It was an honor to connect with our amazing partners from around the world and share insights on how Zoho Desk continues to empower businesses with top-notch support solutions.

#GlobalPartners

[Sridhar Vembu @svembu]

Our co-founder and head of Zoho Labs Shailesh Davey and I met Jensen Huang, founder and CEO Nvidia in Mumbai today. Jensen is a hard-core engineer and his singular vision of "accelerated computing" has taken Nvidia to unimaginable heights.

I learned a lot from our conversation today - thank you Jensen! 🙏

[Praval Singh @Praval]

Excited about the @Zoho partnership with NVIDIA that was announced at the #NVIDIAAISummit in Mumbai this morning!

This investment reinforces our commitment to privacy-first LLMs that will deliver *contextual intelligence* to businesses.🚀

https://t.co/QvBDJcoiu6