@Experian Don't worry about it now, Karen. I've already written a letter and will be sending it by certified mail. Change your automated system, it won't allow a caller to reach a live person and can and will hang up on them if they insist on connecting to an agent.
I swear, @Experian_US 's automated phone system is worthless garbage. It can't help me and refuses to allow me to talk to an actual person and has hung up on me like 10 times.
0/10, do better @Experian
Can anyone explain the loop that is contacting @Experian_US? Website says there's a phone number on the credit report. Credit report redirects to the website. Why doesn't a company with so much ability to impact daily life have to be available for inquiries? #LittleGuyGetsForked
@Experian_US PUT PEOPLE FIRST Let people talk to humans.Ur AI doesnt handle every situation.Logging in isnt only user and passwrd.Ur AI doesn’t handle issues with verify identity.U can’t get to https://t.co/qANcs2BdV2 hangs up on you. U should be ashamed!
@jsquared65@Experian_US I'm also having the same damn problem. Pretty sure someone stole my identity or Experian has seriously dropped the ball and combined our files somehow. AGAIN.
Also don't bother trying to get ahold of an actual person with their automated phone system, it will hang up on you.
@MiiaTzu I don't really know anything about Miia but I've seen this happen a few times now. It's weird and I honestly think that the reason they don't just accept the compliment is that if they do, their ilk will fail them on the Purity Test(TM) and they'll be devoured for w/e reason