@SamsungUS@SamsungMobile@SamsungMobileUS can you please let us know if you honor your marketing claims of 200K folds? This is the second time it’s happening. So if a customer gets the replacement, is that not in warranty?
Looks like samsung markets 200k folds for the devices but these can’t even last 100K folds. Done with samsung within 2 years.
They took my hard earned savings with this @SamsungMobileUS@SamsungMobile@SamsungUS
Looks like samsung markets 200k folds for the devices but these can’t even last 100K folds. Done with samsung within 2 years.
They took my hard earned savings with this @SamsungMobileUS@SamsungMobile@SamsungUS
@SamsungUS@SamsungMobileUS@SamsungMobile@Samsung@SamsungCareUS Looks like all they want is to get the repair cost from customer side while it’s clearly WRONG MARKETING as the screen isn’t able to hold these many folds. Mine didn’t even last 100K folds. Within 2 years, facing this issue again
Facing screen issues in Flip6 for the second time!
As per your claim, it’s supposed to handle around 200k folding and unfolding cycles but that’s not happening.
Was that all just marketing?@SamsungMobileUS@SamsungMobile@Samsung@SamsungUS@SamsungCareUS
@makemytrip i have been trying ti contact customer care from past 2 days but not able to reach. Sent the details via DM. Can someone please contact/respond?
@AmazonHelp have provided all the details and was told that team'll get in touch with me in 6-12 hours. No one contacted me till now. been way more than 12 hours
@AmazonHelp@amazonIN the new mobile that I purchased is not switching ON. Brand @SamsungMobile@SamsungIndia is not taking responsibility and just providing DEAD ON ARRIVAL (DOA) letter. no one is replacing or refunding. can someone help
@AmazonHelp thank you for atleast reaching out and getting the details. @SamsungMobile@SamsungIndia do you also care about customer experience? or it doesn't matter to you?
@AmazonHelp I have already reached out to the support team and all I got was " Reach out to the brand support team" . i reached out to @SamsungIndia care and all I got was " we can provide you dead on arrival letter but nothing more than that". who'll take responsibility?
@vfsglobalcare@VFSGlobal need guidance on the status of application. It has been more than 3-4 business days but the status isn’t changing.
Can someone please help?
@vfsglobalcare i have sent multiple emails but haven’t received any response. It has been more than 2 working days. Can someone please look into my case?
@AmazonHelp@amazon is this how you do business. Showing lowest price in 30 days tag and when the product isn't delivered. you just say that it's third party seller. why not have a check on these sellers before they sell on Amazon? i wasted 10 days waiting for this
@airindia this is something new @airindia is asking me to go to the airport just to get the invoice and for that also they'll charge me 250+ GST !! Wow @airindia thanks for going down below the expected levels
@AAI_Official is it not my right to ask for ticket details? i asked @airindia to provide me the bill for the amount that I have paid but they are providing bill which is not equilant to the amount that I paid. i suspect some tax scam or something else is going on @IncomeTaxIndia
@airindia thank you for the response. i have shared the necessary details via DM. please let me know if I can help with any other details. also would request to resolve this matter on priority