LisaG

[LisaG @RealLisG]

Hi @nectar - how do I get a missing points issue resolved ? It’s remained unresolved for at least a month and no-one in customer service seems to have knowledge of how the @MarriottBonvoy partner programme works - it’s a different story each time I chase up !?!

[LisaG @RealLisG]

@GWRHelp Lots of very annoyed people on the platform now !!

[LisaG @RealLisG]

@GWRHelp hi we’re on a slightly delayed pad-Twyford train hoping to get the connecting 19.15 train toHOT - please can you hold it for a few mins so we can make the connection

[LisaG @RealLisG]

@GWRHelp Well that didn’t work !!! Lots of people left on the station !!!!! It left early !!!

[LisaG @RealLisG]

@GWRHelp Thank you so much !!

[LisaG @RealLisG]

@nectar Hi - I just received an email that partner (not on the high street) points previously “approved” now being removed. I’d like an explanation why as the email isn’t specific. They were “approved” after the 45 day waiting period, but then a week or so later (today) removed?

[LisaG @RealLisG]

@TicketmasterCS At one point today I did see a captcha but after confirming I was human, it just went back to displaying the error. Can you reset my account from your end please

[LisaG @RealLisG]

@TicketmasterCS please can you help to sort out my account. The app keeps blocking due to “unusual activity” …. surely it’s not that unusual for a customer to search for tickets. I’ve tried the suggested steps, but no joy. Need this resolved please.

[LisaG @RealLisG]

@TicketmasterCS I did say I’ve already tried the suggested steps but still have the issue. I’m trying to use the app on iPhone.I am logged in, not logged in anywhere else afaik,tried on wifi & mobile, still the problem persists.

[LisaG @RealLisG]

@thameswater Absolute disgrace.64% bill increase isn’t justifiable. Should borrow money to invest in infrastructure. Disfunctional company run into the ground by incompetent execs. @ofwat How and who will hold TW to account to ensure the increase isn’t wasted in bonuses & dividends?

[LisaG @RealLisG]

@LloydsBank 1. When is the issue preventing log on to the latest version of the app going to be resolved 2. why is the duff version still available for customers to unwittingly download. 3. Why isn’t this issue being reported on your service status pages.

[LisaG @RealLisG]

@LloydsBank iPhone 6s …. vintage !

[LisaG @RealLisG]

@LloydsBank Downloaded the latest version of the mobile app yesterday & I can no longer log on ( fingerprint ) ios 15.8.3 A known issue judging by the posts on here yet you’ve left up the duff version for customers to continue to download !? Please advise when it will be fixed

[LisaG @RealLisG]

@Kickupthe80s @TicketmasterCS Not yet - this is about invitations to be entered into the private ballot.

[LisaG @RealLisG]

@TicketmasterCS Based on the statement from “Oasis”, I am eligible yet received no email hence my query. ticketmaster must’ve shared data with openstage to allow them to send emails to people who queued but failed to get tickets last Sat. Please DM me to confirm whether my data was shared

[LisaG @RealLisG]

@TicketmasterCS Hi why didn’t I get the new Oasis ballot email last night. I meet all the states criteria on the announcement, yet no email. Please send me the new ballot email asap

[LisaG @RealLisG]

@PhilHaseler1 @NationalHways @HighwaysSEAST @RBWMsupport @NationalHways @NationalHwaysCC @HighwaysSEAST when is this going to be resolved please ? Seems it’s been an issue for weeks. I was late for work x3 this week due to the queue

[LisaG @RealLisG]

@ssencommunity what is the issue this time outage ref : JP6009. So many outages in this area - my elderly father without power and heating once again

[LisaG @RealLisG]

@LSHTM Any progress update on the trial for the Covid detection sniffer dogs ? Would love to know how the trial is progressing