@imsharwan1012 Hi Sharwan,
Apologies for the trouble. As discussed, you have already availed the loan on 31st of May. Currently, you are not eligible for the top-up. Once you are eligible for the top up, the same will be notified through the app.
Regards,
Refyne Support
@imsharwan1012 Hi Sharwan,
Apologies for the trouble. As discussed, you have already availed the loan on 31st of May. Currently, you are not eligible for the top-up. Once you are eligible for the top up, the same will be notified through the app.
Regards,
Refyne Support
@imsharwan1012 Hi Sharwan,
Apologies for the trouble. As discussed, we're waiting for the payment clearance from your company. Post that, your excess amount will be refunded immediately.
Please DM us if you have any questions.
Regards,
Refyne Support
@imsharwan1012 Hi Sharwan,
We apologies for the frustration. As requested, we will be calling you back within next half hour to help you close your loan.
Regards,
Refyne Support
@KarniUjjwal Hi Ujjwal,
We're sorry for the trouble. We are available across email, chat and call. Please DM us your phone number so we can connect with you right away and get this resolved.
Regards,
Refyne Support
@mast_meena50243 Hi Ram,
We hear you, and we sincerely apologies for the inconvenience caused by the automated loop.Lets get a human agent to assist you right now. Please DM your contact details and our team will get in touch with you.
Regards,
Refyne Support
@SubashM_Dev@RBI@Cyberdost Hi Subash,
We sincerely apologize for the inconvenience caused. We certainly do not want you to feel unheard. Please DM us your registered contact details or ticket/reference number so that we can review your concern on priority and assist you further.
Regards,
Refyne Support
@lrp2812@TheIndresh_IND@RBI@Cyberdost Hi,
We’re sorry to hear this. Please DM us your registered mobile number and email ID so we can check the status and assist you further.
Regards,
Refyne Support
@PiyushRajC77506@jagograhakjago@Uppolice Hi Piyush,
We would like to inform you that we have received your payment and the same has been updated in our records.
Thank you for your patience and understanding.
@TheIndresh_IND@RBI@Cyberdost Hi Indresh,
As discussed over the call, the excess amount will be refunded within the next 5–7 business days.
We appreciate your patience.
Regards,
Refyne Support
@NitishT30601988 Hi Nitish,
Your number is now on DND. Any recent calls were already in process—please allow 24 hours for this to fully take effect.
Regards,
Refyne Support
@NitishT30601988 Hi Nitish,
We sincerely apologize for the inconvenience caused. Your number has been added to our DND list.
We’re prioritizing this and will have it resolved at the earliest.
Regards,
Refyne Support
@TheIndresh_IND Hi Indresh,
Please be assured that we have highlighted your issue to the concerned team and are working on getting this resolved on priority.
Request you to kindly keep your phone accessible or share a convenient time to connect.
Regards,
Refyne Support