Alex Nigg

Airbnb host, host educator & founder of Properly visual checklists; I care about hosting, building a community of hosts, & the politics of the sharing economy

[Alex Nigg @RemoteSuperhost]

@AHS_Warranty If you have claims issues with AHS: AHS is regulated by the California Department of insurance (similar in other states): you can file a complaint there if you live in California: https://t.co/vy63sshHdI
I guess I should create an AI bot that can help with filing complaints…

[Alex Nigg @RemoteSuperhost]

@AHS_Warranty Worst company ever. I’m having to wait for 2 weeks or more for my fridge to be repaired, when local contractors that can get the job done in 24 hours (AHS won’t even respond to my request for a cash out so I can hire someone with access to parts and availability).

[David Galbraith @daveg]

Much of our financial services system is based on buffer sizes that are designed to hold in traditional panics not social media driven ones.

[David Galbraith @daveg]

France and Germany now looking to join Italy in banning ChatGPT rather than focusing on how to build their own AI industry. This is what terminal cultural decline looks like. Not with a bang but a bureaucracy.

[Alex Nigg @RemoteSuperhost]

Happy birthday, Airbnb!

[Brian Chesky @bchesky]

Airbed & Breakfast launched, for the third time, twelve years ago today. We launched three times before anyone noticed. https://t.co/uYiLDPvtoE

[Alex Nigg @RemoteSuperhost]

Check out my latest article: The Cost of Fear and the Promise of One Standard https://t.co/U6OaufDKS7 via @LinkedIn

[Alex Nigg @RemoteSuperhost]

We’ll keep it lively at this morning’s #VRMAInternational Urban Executive Panel with @StayAlfred @staydomio @StayFrontdesk and Sextant Stays. We’ll explore challenges and opportunities of the master lease model and urban managers - come join us at 9am!

[Alex Nigg @RemoteSuperhost]

Very much looking forward to moderating The Investor Roundtable at #VRMAInternational this afternoon at 4:15pm - we’ll touch on quite a few hot topics and will keep it controversial - hope to see you there! With @slehmann1 @DerHausi and Katharine Grass

[Alex Nigg @RemoteSuperhost]

@MarriottIntl headlining #VRMAInternational, @bookingcom does ratings: quality is moving center-stage @GetProperly
https://t.co/BLgjtGPQrh

[Alex Nigg @RemoteSuperhost]

We’ve come a long way: @MarriottIntl headlining #vrmainternational - a smart approach that should give VRMs more choice in branded distribution

[Alex Nigg @RemoteSuperhost]

Very excited that @bookingcom just announced a major push towards guaranteeing a quality experience by introducing AI-powered ratings! #VRWS2019

[Alex Nigg @RemoteSuperhost]

“Is Oyo going into the masterlease game? Yes we are!” Tobias Wann, CEO OYO Vacation Homes Global at #VRWS talking to Simon Lehmann

[Alex Nigg @RemoteSuperhost]

Very much looking forward to @HolidayHomesRTW’s Vacation Rental World Summit in Como in early October - hope to see you there as we discuss the rise of quality in a panel with Marriott International and https://t.co/Kq9DhacihG and others...

[Alex Nigg @RemoteSuperhost]

@googlefi amazing phone service, but worst customer service I have ever experienced. Bought pixel 3 during promotion, FedEx failed to deliver and returned to sender, now GoogleFi is asking me to re-buy the phone I already purchased at full price.

[Alex Nigg @RemoteSuperhost]

@FordGoBike seriously? I rarely see any bikes after 9:30am on the stations in Noe Valley but today wins the cake...

[Alex Nigg @RemoteSuperhost]

Thanks @AmyMutual for the shoutout - would love to see if as an industry we can get a rating system off the ground that’s made for Private Accommodation, but compatible with hotel ratings - that’s convergence applied! https://t.co/oxI8qYFevG

[Alex Nigg @RemoteSuperhost]

Great nuanced article by Deanna Ting on the future of voice assistants in VR: interesting promise, not quite there yet, but moving quickly. The key question to me is whether on-premise voice assistants will help VRMs deepen their G…https://t.co/wQUAzYwCUi https://t.co/7wkPFjD183

[Alex Nigg @RemoteSuperhost]

“If you deliver great owner and property care you can justify a high take rate” Eric Breon, Vacasa

#vrmainternational

Vacasa https://t.co/UlPyMhxYN0

[Alex Nigg @RemoteSuperhost]

“If you deliver great owner and property care you can justify a high take rate” Eric Breon, Vacasa

#vrmainternational

[Alex Nigg @RemoteSuperhost]

“ Properties that are professionally cleaned have a lower NPS than those where cleaning is managed by the owners”. Graham Donoghue, Sykes Cottages at VRMA International 2018

How do you scale owner pride?

#vrmainternational https://t.co/oeMWU9pYPR