Remote Manager Toolbox

We share everything you need to lead your remote team - icebreakers, remote games and activities, and insights from interviews with successful remote leaders.

[Remote Manager Toolbox @RemoteToolbox]

🚀 Today we're launching Hailey's Remote Manager Toolbox!

😩 Through conversations with hundreds of remote leaders this year, one theme has stood out - *they're busy*. They want to invest in building team culture, but they don't have time.

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[Remote Manager Toolbox @RemoteToolbox]

@Spokeo 👇 Read William's entire interview here!

https://t.co/lI5wXpjkVR

[Remote Manager Toolbox @RemoteToolbox]

💬 "Don’t just communicate the 'what' - you need to be equally clear about the 'why' of what is being done."

🧰 William Uranga is the Director of Talent Acquisition at @Spokeo. Here's his keys to building a strong remote culture within his recruiting team:

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[Remote Manager Toolbox @RemoteToolbox]

@Spokeo 👩‍💼 Ownership - Go beyond the area you're immediately responsible for.
🗣 Clear communication - Make sure stakeholders stay in the loop with what you're working on.
🤗 Grace - written communication can be misinterpreted. Give people the benefit of the doubt and ask questions.

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[Remote Manager Toolbox @RemoteToolbox]

@MURAL 👇 Read all of her insights here!

https://t.co/EKnoYI6qL5

[Remote Manager Toolbox @RemoteToolbox]

💬 "It's important to get to know each other on another level to build trust within the team."

🧰 Hannah Koopman is a Product Manager at @mural, where her team is spread out across the US, South America, Europe, and Africa. These are her keys to a strong remote culture:

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[Remote Manager Toolbox @RemoteToolbox]

@MURAL ✍️ Over-communication - always be super explicit about details.

📸 Cameras ON during Zoom calls - it's important to see each other's faces!

🥳 Carving out "fun time" - It's important to get to know each other outside of work to build trust within the team.

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[Remote Manager Toolbox @RemoteToolbox]

@DevinMDrake @workboldly 👇 Read the entire interview here!

https://t.co/0P5UoFuEwy

[Remote Manager Toolbox @RemoteToolbox]

💬 "Beyond the 'fun and games', keeping it human for us is about caring deeply about the individual beyond work."

🧰 Devin Drake (@DevinMDrake) is a Recruitment Communications Manager at @workboldly. She filled us in on how she's built an amazing team culture:

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[Remote Manager Toolbox @RemoteToolbox]

@DevinMDrake @workboldly ❤️ Hire people who share your values, because those values make your company culture.

🤗 "Keep it human" - Find ways for your team to connect on a daily basis.

💸 "Give it some resources!" Investments in team building aren't always cheap, but they're always worth it.

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[Bright + Early @BrightPlusEarly]

For fun team time (bonus if it is #onboarding too) we use @comegatheround! And also Hailey on @SlackHQ for great team Q&A.

https://t.co/b8xkSsaSaS

[Remote Manager Toolbox @RemoteToolbox]

@Leadfeeder 👇 Check out the full interview here!

https://t.co/kNHWjrxLhS

[Remote Manager Toolbox @RemoteToolbox]

💬 "Working in a remote-first environment, our workers feel like they have a sense of control."

🧰 David McDonnell is the Head of Talent Acquisition at @Leadfeeder. Here's how he's been able to build a strong culture within his distributed team:

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[Remote Manager Toolbox @RemoteToolbox]

@Leadfeeder 🤗 Connection - Make space to connect with your teammates on a daily basis.

🤝 Trust - Give people autonomy over their working pattern and hours.

📹 Always make the time for 1:1 video calls

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[Remote Manager Toolbox @RemoteToolbox]

@darienpayton @loop 👉 Read his whole interview here!

https://t.co/qdD8sMfBSP

[Remote Manager Toolbox @RemoteToolbox]

🙌 "We hold our team accountable to specific results and give them room to do their best work however they see fit."

🧰 Darien Payton (@darienpayton) is a Social Media Manager at @loop. He shares how Loop's core values have helped his team build a strong remote culture:

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[Remote Manager Toolbox @RemoteToolbox]

@darienpayton @loop 🤗 *Assume positive intent*, especially when you can’t read body language.

✍️ *Clear is kind* - Clear communication aligns the team toward the same goals and vision.

🙌 Give your team the freedom to do their best work however they see fit.

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[Remote Manager Toolbox @RemoteToolbox]

@Wonolo 👉 Read her whole interview here!

https://t.co/iXDkDik07n

[Remote Manager Toolbox @RemoteToolbox]

💬 "Taking a moment to randomly check in on them via slack or holding standing office hours sends the message that above all, I am here for them and with them."

🧰 Daphne Clark is a Customer Success Team Lead at @Wonolo. She shared with how she leads her Customer Success Team:

[Remote Manager Toolbox @RemoteToolbox]

@Wonolo 🤗 Be present and intentional when interacting with your team.

👁 Make sure the team feels seen, heard, and supported.

🎨 Create a space that fosters creativity.

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[Remote Manager Toolbox @RemoteToolbox]

@balki @Shogun 👉 Read the full interview here!

https://t.co/6992zt7JY9

[Remote Manager Toolbox @RemoteToolbox]

🍞 "Remote-first is the best thing to happen to software engineering since sliced bread."

🧰 Balki Kodarapu (@balki) is a Director of Engineering at @shogun, where he leads a team of 40 engineers distributed across 22 countries and 16 time zones. Here's how he does it:

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[Remote Manager Toolbox @RemoteToolbox]

@balki @Shogun 👓 Transparency - Share everything and anything in a widely accessible area.

🌎 Rely exclusively on asynchronous communication.

🥳 Celebrate wins, both big and small.

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