Renee shoe

[Renee shoe @Reneeshoe]

@MagnoliaUOC how can we get updates on the boil advisory other than it still being in effect? What kind of timeline are your paying customers looking at?

[Renee shoe @Reneeshoe]

@KLM Do you respond to your WhatsApp??

[Renee shoe @Reneeshoe]

@ADT I have had a nonworking alarm system for months - was told the monthly fee was on hold. I canceled services. Still being charged. Excessive hold times via phone. Unable to get this handled as I work and can't wait on the phone. Very disappointing. Please advise.

[Renee shoe @Reneeshoe]

@InsightVacation I am very disappointed in lack of communication after I paid for a car from the airport that did not arrive. I have the receipt from Insight. This happened in June and I have yet to be refunded.

[Renee shoe @Reneeshoe]

@UHaul_Cares Now your "Direct" number just transferred me to a different state .

[Renee shoe @Reneeshoe]

@uhaul I was on the phone securing my reservation for HOURS yesterday. Today, there is NOTHING AVAILABLE and I have a crew of people here from out of town to help me move

[Renee shoe @Reneeshoe]

@UHaul_Cares Reviewing does not change anything. No one can connect with anyone who has authority. Beyond disappointing. And I was just on hold for 30 minutes with the scheduling person after several hours yesterday. Finally answered. Said please hold. And hung up.

[Renee shoe @Reneeshoe]

@UHaul_Cares I did yesterday. And nothing has changed. Uhall is evidently unable to accommodate their customers.

[Renee shoe @Reneeshoe]

@UHaul_Cares I did

[Renee shoe @Reneeshoe]

@uhaul Reservation for truck Sunday morning at 8 AM. Someone was to call within 24 hrs. NO call. NO truck. AND on hold for more than 2 hours. UNACCEPTABLE.

[Renee shoe @Reneeshoe]

@UHaul_Cares @edoreyes I did. No response. This has taken up hours of my morning.

[Renee shoe @Reneeshoe]

@UHaul_Cares Can you send a link to your direct message?

[Renee shoe @Reneeshoe]

@UHaul_Cares Yes. When I FINALLY got connected to the scheduler she was very kind and helpful. But nothing was available at my scheduled time / location.

[Renee shoe @Reneeshoe]

@Delta Thank you for your prompt response. :)

[Renee shoe @Reneeshoe]

@Delta I left an item on a flight. How can I get it back?

[Renee shoe @Reneeshoe]

@InsightVacation what is the typical response time to answer a question? I sent an email three day ago and I am currently on hold for 2 hours plus.

[Renee shoe @Reneeshoe]

@SouthwestAir It's a luggage issue and I have already done the DM thing.

[Renee shoe @Reneeshoe]

@SouthwestAir How long should I expect for a response from your team? I sent private messages last Tuesday via both twitter and FB. No response. I am currently on hold for an hour and a half as I am continually reminded that you apologize for the delay...

[Renee shoe @Reneeshoe]

@SouthwestAir my mother's bag was delayed over 24 hours in December and she still has not received compensation for the clothing she had to buy. Hold times when she calls are in excess of 20 minutes. My mother is almost 80 years old. This is unacceptable. Please advise.

[Renee shoe @Reneeshoe]

@CoxComm why is my internet so unreliable. Now I can't even call to report my outage.