@ThePinkRoomNI@TUIUK Ridiculous and very frustrating. I’ve found this on another page which I might try if I don’t have any joy today. Hope they get it sorted for you 🤞🏼
CAA website - https://t.co/Bvjawjd9Ni.
@TUIUK@ThePinkRoomNI I am having exactly the same issue and it’s been ongoing since 3rd July, however friends we travelled with received their compensation within 7 working days. Always use @TUIUK but the customer service is diabolical and cannot get to speak to another human to sort!
@TessutiHelpTeam I placed an order with you on the 21st November and I’m still awaiting delivery. I’ve sent 2 messages asking for a delivery update and not received a response.
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@Shannon85661282@TessutiHelpTeam Honestly, they’ve had nearly £400 of mine for nearly 3 weeks then to tell me they’re not in stock! Shocking! I will never use them again either. Hope yours works out better 🤞🏼
@TessutiHelpTeam I did that last night and have received an email this evening to say items are out of stock and refund being processed. Surely if they’re out of stock, why wasn’t this advised on the order on 21/11?
@Shannon85661282@TessutiHelpTeam I’ve now had an email to say that all of the items I ordered on 21st November are out of stock..shouldn’t I have been informed of this when I purchased them? Now I’m left with no time to look elsewhere to replace these Christmas gifts! Shocking!
@TessutiHelpTeam I placed an order with you on the 21st November and I’m still awaiting delivery. I’ve sent 2 messages asking for a delivery update and not received a response.