@TUIUK I’m trying to submit a flight cancellation compensation form. I’ve done this 6 times. We where a party of 6 under one booking reference yet you tell me You can only find 3 of my party. How does that happen given we where one booking. This is ridiculous
@TUIUK Dan it’s the same excuse since 3rd July. I keep getting emails telling my I’ve been compensated which I haven’t been. I’ve filled the same for. At your request 7 times!!! Hence my frustration
@Rhi_lou@TUIUK Interesting to hear. We are a family of 6 under one booking but they can only find 3 of us 🤷♀️ have sent me a link for bank details to compensate 2 of us that doesn’t work and yet I can’t get hold of anyone. Going round in circles no one helping
@TUIUK Typical of tui. Never on hand to fix a problem. Can never reach someone who can help you. 3 weeks in 7 emails 6 chats and I don’t know how many phone calls we are still chasing a cancelled flight. Get home safe. Don’t rely on tui to get you there
@TUIUK I have been sent securetransfer links for two claims. And I keep getting this error. No one can assist me. Your instant chat gives me the same robotic response. How can we fix this to ensure I get my cancelled holiday refund
@BBCNolan We faced the same today. 4 children. Family of 6 multiple delays only to have the flight cancelled. Ground staff unaware until we showed the email. The 2 hours later offered the holiday. Still waiting for bags to be returned. !! Absolute joke
@J_Donaldson_MP @J_Donaldson_MP how was your breakfast this morning? This was what my sick friend was served in @altnagelvinhospital this morning @BBCNolan@BelfastLive
@Ed_Authority what a nightmare system for results. Started off 11056 in the queue. Was being directed after waiting for 46mins to find out the results only to be kicked out abs now 26239 in the queue. The upset this has caused on an already stressful day!!