Customer Support

Richer Sounds is a British home entertainment retailer that operates online and through a chain of 51 stores distributed across the United Kingdom.

[Customer Support @RicherSupport]

@GrantACA @RicherSounds Hey Grant, thanks for bringing this to our attention! We can confirm that the code is now RSTV500 meaning that you should get £500 off instead of £400. Feel free to PM us if you are still facing issues.

[Customer Support @RicherSupport]

@saint_ant Thanks for your message, we'd be happy to help! Please give us a call on 0333 900 0094 (option 6) or email on [email protected] - Amy

[Customer Support @RicherSupport]

@saint_ant Hi, If you can send us a DM with your contact details I can have one of our product speciliast make contact with some advice. Thanks.

[Customer Support @RicherSupport]

@ndeepakp @RicherSounds Thank you so much for the lovely feedback regarding your experience with Kingston branch! We'll make sure this is passed onto the store and the colleague involved. - Amy

[Customer Support @RicherSupport]

@techpoliticsuk @RicherSounds Thank you for reporting this issue, I'm really sorry about that. We haven't had any other reports of website issues over the weekend, but we'll certainly pass on your feedback to the web team so they can investigate. Give us a call on 0333 900 0093 to make a purchase.

[Customer Support @RicherSupport]

@jacklbhisc Hey, thanks for your message! Sorry that you are having issues claiming a promo, I would recommend speaking to our nationwide Telesales team who will be able to ensure that you get the best value, thier number is, 0333 900 0093.

[Customer Support @RicherSupport]

@eggheadproducer Hey, thanks for your message! I would recommend demonstrating it in your nearest shop this way you can have confidence that it is the right unit for you. You can speak to and find the details for your nearest shop on this link. Store Finder | Richer Sounds

[Customer Support @RicherSupport]

@BrianTheSnail Glad to hear this is now resolved! Do let us know should you need anything further - Amy

[Customer Support @RicherSupport]

@Evilgenius222 @RicherSounds Hey, you're right, thanks for letting us know. I will pass this on to the marketing team.

[Customer Support @RicherSupport]

@LordHougen @RicherSounds Apologies, our website was having a couple of issues with items showing up yesterday, this has mostly been resolved but we're still looking into the issue today. Please try again on the website, or just give us a call on 0333 900 0093 (option 1) to discuss over the phone - Amy

[Customer Support @RicherSupport]

@privatehireguy @RicherSounds Thank you for reaching out! We'd be happy to discuss with you, please DM us with your postcode and we can get the local store in contact or give our Telesales team a call on 0333 900 0093 (option 1) and they can get you through to the right people - Amy

[Customer Support @RicherSupport]

@AndyBraben @YesterdaysBrit1 We're still here, online and stores across the UK! Just give us a shout if you need anything - Amy

[Customer Support @RicherSupport]

@ImmaThrive @RicherSounds Thank you for the tweet, we appreciate you bringing this to our attention and will pass your thanks onto the store, we do hope your son and friend are okay and should you need anything regarding this incident do send us a DM - Amy

[Customer Support @RicherSupport]

@nniesham @RicherSounds @LGUK @sounds_ric94102 I'm sorry, it doesn't look like we received this DM. You can contact us with your order number on 0333 900 0094 or email [email protected] and we can try to help.

[Customer Support @RicherSupport]

@AlexWXM74 @technics @RicherSounds Hi, I am really sorry to hear this. If you could DM us some details I can look into this for you.

[Customer Support @RicherSupport]

@DaleKirkwood Hello Dale, very sorry about this. I understand that my colleague Tom has been in touch with you to resolve the issue. Please feel free to DM us if you need anything further.

[Customer Support @RicherSupport]

@saint_ant @RicherSounds Hello Ant, you have come the right place! there are a few different pieces of kit to look at. I would definitely recommend contacting one of our instore experts who will be able to help you further you can find their details here https://t.co/Tw9faoZhBM

[Customer Support @RicherSupport]

@Theatremonkey1 Thank you for your kind words! Really happy that you like the tv. I will pass on your comments to our Watford branch.

[Customer Support @RicherSupport]

@MichaelJecks @RicherSounds Thank you for your kind words! I'm glad you like it.

[Customer Support @RicherSupport]

@MichaelJecks @RicherSounds It's lovely to hear our online service does just as well as our in-store service, and we hope that continues! Should you need anything further just give us a shout - Amy