I have updated everything and made sure everything is running smoothly and hired more people to help out.
@ShopifySupport can I at least get some funds released?
Someone help please
Trying to connect
Someone help with this!
My business is fully legitimate and we have worked so hard as a really small team to try and solve all problems and we have now!
Can someone please look at all evidence and just release our funds at least or reinstate us?
@ShopifySupport@tobi@harleyf
Can someone from @Shopify help me with this please?
I have been running this store on Shopify recently, and it’s similar to a shop I’ve ran elsewhere for a really long time. I have over £32,000 locked up and my account has been disabled because I put the wrong legal name.
@AlexTamano The thing is that my chargeback rate has went up quite a bit after it got disabled since many of my customers couldn’t track orders using shop due to shop being disabled for my shopify and a lot of them started opening chargebacks
@Shopify@ShopifySupport@ShopifyDevs someone please look into this for me. I am sending in my appeal but I hope someone can have a look at this and understand the mistake that happened. Please DM me if you can help!
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