@rascalgirl@BSTHydePark Absolute disgrace - spoiled my day. Queued up for an hour to get given a replacement ticket? Why not update the QR code - shambles
@BSTHydePark@ParisLondon89 This is a joke system - upgrade queue is over an hour for just a replacement ticket. If you get offered an upgrade for future events - don’t bother people
@RacingPost Take a leaf out of Cheltenhams book and offer a 20% discount off Guinness to fans who can prove they like snooker. Only downside I can see will be more cue’s at the bars
@MartinSLewis Other than the message on the app - the website says nothing about the issue. Like everyone else - this seems very dodgy to me. I would welcome your advice on what we should do on 31/03?
@jet2tweets@jet2tweets any chance of a response to confirm you have located my complaint and it’s actually being looked into - it’s over 3 months and despite promises - no actual response yet?
@jet2tweets good to see other people getting replies to their tweets. Raised a complaint 12/09/21 and despite several dm’s - still have not even had confirmation that it’s being looked at! Very poor customer service when you never answer your phones. Still very unhappy