Very disappointed with Hyatt Centric Rajpur Road Dehradun (21–22 July 2026).
I booked directly at the hotel reception and provided my World of Hyatt membership details, yet Hyatt claims my booking was through https://t.co/B71uXxj8WE. I never booked through any third-party website.
Even worse, 124 points earned from eligible food expenses—not room/stay points—were credited by Hyatt support and then later removed without explanation.
I have the Hyatt invoice, screenshots and support chats as proof. How does a direct reception booking become a https://t.co/B71uXxj8WE reservation, and why were my eligible food points reversed?
Case No.: CAS6612055
I expect a proper investigation and transparent explanation. @Hyatt@HyattConcierge