@GWRHelp just wanted to show my appreciation for the crew onboard 15:03 1C86 Paddington-Penzance. Despite the disruption they were still smiling and plenty of announcements from Mikey. Deandra was also fantastic with my daughter. Great job from the crew👏🏻
@GWRHelp Just wanted to shout out the crew on 1C82 Paddington-Plymouth. Great customer service from the catering team and guard. Unfortunately didn’t get any names but they were fantastic
@EE I ported my phone number yesterday morning onto a new account but I still have no mobile services and can’t call support for this reason, can you advise please?
@AvantiWestCoast just came off of 1S63 Euston to Glasgow central. Just wanted to say Umar and Silvana were absolutely brilliant, very helpful and customer service was fantastic, thank you both👏🏻
I don’t think many people realise how much of a common occurrence this is on the railway, especially with little/no training on how to deal with a situation like that
@squiddygamer @OFctfn @GAMEdigital Same here, ordered Monday, supposed to get a dispatch email yesterday but haven’t heard anything. Tweeted them and emailed them to ask, but no response, shocking customer service
@GAMEdigital hi, I ordered an Xbox Series X with All Access on Monday and haven’t had an email to say it’s been dispatched yet, when should I receive it?