Rowena Simbulan

[Rowena Simbulan @RowenaSimbulan1]

@CommBank Unfortunately for me the duplicate transaction is still there 😕 and it's already Sunday

[Rowena Simbulan @RowenaSimbulan1]

@Optus @Lexicon_93 @Optus same here I requested a refund for double payment 23 February 2023; followed it up today and was told it was not done and need to wait another 10 days for it to be processed. Ridiculous service!!!

[Rowena Simbulan @RowenaSimbulan1]

@lufthansa Not sure what's happening. After my flight change my business class upgrade which I paid went back to Economy. I called Sydney Customer Service twice abd explained was told it will be reinstated on Monday its Friday tomorrow still on Economy. Why offer something then you change

[Rowena Simbulan @RowenaSimbulan1]

@Webjet_AU Been trying to email & message you through online chat but no one is responding to my requests. My flight got cancelled you emailed me regarding change in July and still cancelled after a month when are you booking me another flight? Tried 1300 number can't get through

[Rowena Simbulan @RowenaSimbulan1]

@lufthansa That's the issue they were saying Lufthansa cancelled the ight but dud not give option to rebook the ticket. This is the first leg of my flight and they can't initiate a refund either am lost don't know what to do

[Rowena Simbulan @RowenaSimbulan1]

@KeithInKeyWest @lufthansa @lufthansa same thing my flight was canceled last week & no communication from either Lufthansa or Cathay Pacific. It’s a flight Sydney to Bulgaria. My agent said it was canceled and no further instructions. Travel agent said can’t do anything about it despite messaging them :-(

[Rowena Simbulan @RowenaSimbulan1]

@DoonePug @cathaypacific Same with my experience whatsapp not an option @cathaypacific why would you cancel@and not give alternative flight

[Rowena Simbulan @RowenaSimbulan1]

@cathaypacific Same here, booked a codeshare with Lufthansa and Sydney to HongKong was canceled by @cathaypacific but no replacement flights.

[HS🇱🇧🫶 🕊🦅 @HSydneyHC]

Seriously @Ausgrid NO POWER in EASTERN SUBURBS in SYDNEY

No WARNING nothing...

WHAT THE ACTUAL FUCK👀

[Rowena Simbulan @RowenaSimbulan1]

@Ausgrid Same here in Maroubra about 15 mins ago

[Rowena Simbulan @RowenaSimbulan1]

@googlearts Drawing

[Rowena Simbulan @RowenaSimbulan1]

@CharlieBBucket Keep safe and stay well!

[Rowena Simbulan @RowenaSimbulan1]

@StocardApp Love this app ❤️❤️❤️

[Rowena Simbulan @RowenaSimbulan1]

@JetstarAirways Why would I book a hotel in Auckland? Because you told me I am flying from Wellington to Auckland at 12:40 then 2:40 from Auckland to Sydney . Then emailed me my flight is delayed now I am flying Auckland to Sydney 21 Jan at 4:40am

[Rowena Simbulan @RowenaSimbulan1]

@JetstarAirways got this email from your Head of Customer service changing my flight from Monday 2pm to Tuesday 4:40am in Auckland so I booked a hotel as it will be a 14 hour delay overnight now I can’t a refund. #JennyArmour #NotFair #14hourdelay #sleepinairport

[Rowena Simbulan @RowenaSimbulan1]

@JetstarAirways Check all the notes and conversations and phone recording yesterday I called your customer service after finding out my flight changed again. I booked the hotel after I received this email Sunday. If you did not email me I will not book the hotel that simple.

[Rowena Simbulan @RowenaSimbulan1]

@JetstarAirways This is a new query this is refund of hotel

[Rowena Simbulan @RowenaSimbulan1]

@JetstarAirways getting very frustrated. I booked my flight to Wellington in October 219 to have some much needed holiday having been diagnosed with stage 2 cancer last year. My flight was cancelled on Thursday now my flight back is delayed with 14 hour layover. WillI get refund?

[Rowena Simbulan @RowenaSimbulan1]

@JetstarAirways @JetstarAirways can you please explain why I can’t get refund for hotel booked after you changed my flight to Wellington and changed flight again from 12:20pm Monday to 4:40am Tuesday? You expect us to stay in the airport from 11am Monday to 4:40am Tuesday without compensation?

[Jetstar Airways @JetstarAirways]

@RowenaSimbulan1 Hi there, we advise our customers not to post private information for their protection and as stated on our House Rules. Please see here: https://t.co/DBsZU8h6DH. Kindly send us a DM with your full name and booking reference please? Thanks - Hazel