@OctopusEnergy I’ve recently switched. I got the email about having a smart meter. I’m trying to switch to IOG and add a device but get a warning I don’t have a smart meter
I hope this isn’t signs of things to come now I’ve switched?
@tom_usherwood@O2 Their payment systems have been affected and still not 100%. Took me close to 11 hours to get my contract through and now I’m waiting over 4 weeks for delivery after being on their shop at 1pm yesterday
@O2 check your DMs. I’ve spent 20 hours over last few days with your live chat and phone teams about issues on my account taking payments that are now credits that can’t be used. Device plan payments showing on bank as pay and go and still no closer to an upgrade @LutzSchueler