Genesis

[Genesis @SEANSIMZ]

@KevyKevyG Matopinda here king?

[Genesis @SEANSIMZ]

@maplintweet @Learn to value your customers please. If I buy a product I expect it to be delivered as promised. If I raise a query, I expect a response especially if it’s about a product paid for but not delivered. Your customer service sucks.That is if the department even exists

[Genesis @SEANSIMZ]

@maplintweet website says orders will be delivered within 3 days. It’s been 5 days. Sent emails even tried the help chat service and got ignored completely. Shocking.

[Genesis @SEANSIMZ]

@OKZimbabwe Your Avonlea branch needs to be organised. They open late. The has happened a lot. Service is poor. Probably the worst branch in Zimbabwe. Whoever manages it needs to be serious.

[Genesis @SEANSIMZ]

@RestallKatie @VirginAtlantic The same happened to me Kate and now @VirginAtlantic is filtering posts on twitter. I was meant to fly to SA but no visitors from the UK are allowed. I have been told its not @VirginAtlantic problem and no refunds. @BBCWatchdog

[Genesis @SEANSIMZ]

@lovemoredandira For which country ?

[Genesis @SEANSIMZ]

@VirginAtlantic Please explain how it is ethical to refuse refunding customers for flights to a destination they aren't allowed. Your customer service team literally said "its not @VirginAtlantic 's fault that you not allowed as long as your flights are operating.What hpnd to CSR

[Genesis @SEANSIMZ]

@VirginAtlantic your open ticket policies are a rip off. You are asking customers to pay the difference on the tickets when you change dates. Your best offer is £60 discount seriously? If I cant get into South Africa it isn't my fault l should be entitled to a full refund. T

[virginatlantic @VirginAtlantic]

@SEANSIMZ Hello - I'm sorry for any disappointment caused. We do have some open ticket policies in place, to discuss these options please feel free to DM your booking details and we will be happy to run through those with you. ^BOC

[Genesis @SEANSIMZ]

@VirginAtlantic is refusing to refund tickets booked for South Africa despite the fact that no visitors from the UK are allowed in the country. You're practically forcing us to keep the tickets even though we have no intention of travelling to the country in the near future.

[Genesis @SEANSIMZ]

@VirginAtlantic You are offering rebooking however there is no rebooking options on your website. I sent a text and never got a response in 24hrs as promised. I have been on hold for nearly 1hr 30 mins. I appreciate you are busy but can you not at least deliver what you promise?

[Genesis @SEANSIMZ]

@GettingPersonal it would be nice to value your customers. They are the ones keeping you in business

[Genesis @SEANSIMZ]

@GettingPersonal uploading pictures and they are coming out upside down. Customer serve assistant literally told me to eff off.#isthishowyoutreatyourcustomers

[Genesis @SEANSIMZ]

@GettingPersonal I just been on the phone to one of your assistance he has no clue about customer service. I must say that was one of the worst service I have ever received.

[Genesis @SEANSIMZ]

@RoyalMailHelp I know its Christmas time but I think your services could be better. Guaranteed next day delivery posted on Thursday still hasn't even reached local sorting centre. Your customer service is probably the worst in the country 53 mins on hold that's a joke.

[Genesis @SEANSIMZ]

@IcelandFoods why do you have a Customer Service Department it clearly isn't serving any customers. Why cant customers get an update of how their complains have been resolved?? What is the point of raising them then? You might as well call it #IcelandFoodsSuggestionDepartment

[Genesis @SEANSIMZ]

@IcelandFoods could please clarify what your policy stipulates in regards to opening and closing times. Your Hatfield branch is turning customer away before closing time. Store closes @1800hr. I should be allowed in anytime before 6pm

[Genesis @SEANSIMZ]

@kanyewest you are in my prayers you need deliverance.

[Genesis @SEANSIMZ]

@MsYlvaJ Congrats.

[Genesis @SEANSIMZ]

@1future Peterhouse High School Zimbabwe rurning up #maskoffchallenge

[Genesis @SEANSIMZ]

@263Connect so this chick is 23 and she got a kid by a 57 year old blesser 🙊Raaaaah and she sounds a lil bit smart as well what happened