Dear Airtel Team,
I am writing to express my serious concern regarding my service complaints about a faulty TV remote. I lodged complaints twice in the past one and a half months, but despite this, no technician visited my home to address the issue.
To my surprise, both complaints were marked as resolved without any action being taken. This is highly unprofessional and does not meet the expected service standards.
I request you to arrange for a technician visit at the earliest to inspect and replace the remote.
SHAILESH PATEL