@kewkumber @garydolman @virginmedia@Sherl0ckSparr0w Thatโs nice and all Susan, but even when itโs escalated to a manager . . . The manager will say โI will be dealing with your case from nowโ and youโll never hear back from them EVER.
@virginmedia you are the worst company ever!! I have been waiting 4 months for broadband. Everytime I call itโs a different story or your incompetent staff hang up the call. Youโre really pissing me off. Cancel my contract!!! @Ofcom
@virginmedia@Ofcom Been given a reason to why your customer service has been hanging up on every call Iโve made. Iโm on hold, been on the phone for 2 hours today. The advisors put me on hold and itโs a blank call, I 100% know Iโm going to get hung up on. Is hanging up part of your training?