SJ

[SJ @SJ48938715]

@British_Airways hello, i hit the required spend on my amex in order to receive my companion voucher on 18 Jan 2024. Ive not yet received the voucher - how long does this typically take to receive? Thank you

[SJ @SJ48938715]

@BootsHelp thank you - sent

[SJ @SJ48938715]

@BootsHelp hello I’m waiting for an order that was due into store for collection on Thursday (as shown in the app) but the parcel is not there. Can i please have an update?

[SJ @SJ48938715]

@O2 hello, i’ve arrived in Boston (from UK) and am unable to access my account. I tried to reset the password but now Ive been locked out. What number can I call for assistance? Thank you

[SJ @SJ48938715]

@British_Airways hello, is it possible to use the companion voucher for a solo traveler multi city trip? Eg can i fly LON-BOS one way and JFK-LON the other? Thank you

[SJ @SJ48938715]

@Pic_Help can someone help please?

[SJ @SJ48938715]

@Pic_Help hello, we used our giftcard to make an online order (part payment). The balance outstanding was updated to reflect the gift card amount but we have since had the full amount charged to our credit card AND the gift card is showing zero balance! Can someone help please?

[SJ @SJ48938715]

@EmiratesSupport hello, trying to book a holiday online but for some reason the system doesn’t seem to update the hotel dates when we change the flight to overnight. Can someone assist please?

[SJ @SJ48938715]

@sainsburys hello! I ordered a bottle of gin on my food shop which was delivered last night and the seal is broken. Possible to receive a replacement? Thank you!

[SJ @SJ48938715]

@hmccarthy_ Such a star…thank you!

[SJ @SJ48938715]

@senortapaspw 💕 hello, i cant see where to make a booking on your website? Are you able to help please? X

[SJ @SJ48938715]

@marksandspencer what is the email address / telephone number to make a complaint?

[SJ @SJ48938715]

@marksandspencer hello, is there an issue with sparks? i have a discount on my account which I’ve added, but it won’t apply at checkout. Thank you

[SJ @SJ48938715]

@virginmedia I can’t get through - is there another way?

[SJ @SJ48938715]

@virginmedia
hello - no internet and solid red light on hub. Tried resetting - no improvements. Your website says no known issues in br5 then when i ring, it says there are issues…can you please confirm?

[SJ @SJ48938715]

@virginmedia Can you register my loss of service please? That isn’t working either (unsurprisingly!)

[SJ @SJ48938715]

@virginmedia It now says they are no issues in the area - can you confirm please?

[SJ @SJ48938715]

@virginmedia I can see this has just been updated. It does not let me record loss of service without ringing - can you do this for me? No internet since 6pm!

[SJ @SJ48938715]

@IKEAUKSupport hello, I had an order due today (11th) which has not arrived! Can i please have an update? Thank you

[SJ @SJ48938715]

@DPDgroup_news Have sent you a DM

[SJ @SJ48938715]

@DPDgroup_news hi, i received a text allowing me to book a 1hr time slot for a John Lewis order due tomorrow. When i click the link, there is no booking option - can you please assist? @JohnLewisRetail