@AmericanAir what's with the extensive delays from @SATairport to @PHXSkyHarbor?! And no compensation or explanation to make up for 24+ hours of delays? Poor customer service.
@AmericanAir sitting on the plane at our gate in Chicago for 1.5 hours waiting to take off to go to Madison, WI, after a late cancelation last night. We could have driven to Madison in the time we have been waiting to take off. What answers do you have & how do we make it right?!
This sadly proves why it is imperative to have qualified and trained healthcare professionals on every sideline of every game. I don't even want to imagine what would have happened if this was at a high schoolwithout a healthcare professional.
@Delta I understand this isn't your fault, but please give feedback to appropriate people.
The customer service today has been awful. Long wait times & no answers. When no answers, nothing else is done. Other airlines are accommodating. I will be flying another airline next time.
@Delta my name was on the call back list for 2.5 hours. That was at 7am. How do I speak with someone?? Its now the afternoon and my flight is tomorrow.