Akhil Choudhary

Marketing Enthusiast // Blogger // Inbound, B2B, B2C, Digital, Startups, Fortune 500s, Small Firms, Mom n Pop Shops, Spray n Pray...

[Akhil Choudhary @SMarketinGuru]

@AirCanada @staralliance is this the kind of member you need who has no response for over 30 days to its premium members?
I would rather switch to @skyteam or @traveloneworld who has a better selection of airlines!

[Akhil Choudhary @SMarketinGuru]

@AirCanada Horrendous Customer Service for a 25K member. No repsonse on my case being opwned for 2 weeks, no status update on it either, no person or email to contact. How unreachable can you be after a very unfortunate 16 hr flight experience? What am I paying all this money for

[Akhil Choudhary @SMarketinGuru]

@AirCanada HELLOOO??? My tweeets are now being attracted by scammers who are fraudulently acting as Air Canada support line. Just because you guys are incapable of replying and helping out my case, i would need to report this with the Canadian Transportation Authority now!

[Akhil Choudhary @SMarketinGuru]

@UberIN_Support My issue still remain unresolved and the support keeps closing my case after doing false validations of how i am feeling in a scripted manner. Time to cancel this app and switch to better alternatives @lyft @boltapp @Olacabs hopefully they have a better customer service!

[Akhil Choudhary @SMarketinGuru]

@Uber_India @Uber What is going on here?? I was stuck for 30 mins after driver cancelled my ride after taking my pin and kicked me out of the car and left me stranded with Uber App glitching and not cancelling the ride in my app and not allowing me to book another and no support.

[Akhil Choudhary @SMarketinGuru]

@Air_Can_ada___ It has been 10 days since my Tweet and 20 days since my initial complaint with NO RESOLUTION or STATUS UPDATE!!! Are you kidding me?? What sort of a monopoly is this? I am seriously considering of getting out of Aeroplan and Air Canada business at this point if this goes on..

[Akhil Choudhary @SMarketinGuru]

@WBGamesSupport you have the worst support system. When I specifically mention that my issue isnt resolved and I didnt get what I paid for, you still end up telling me you re closing my ticket and consider it resolve at your end?? This is prime bait/switch tactic here.

[Akhil Choudhary @SMarketinGuru]

@bookingcom you lost a super loyal high traveling customer today, and @expedia gained one because they know how to get people out of tough situations, even if they re not a high tier member, you couldnt even get your loyal customers out from a bad situation.

[Akhil Choudhary @SMarketinGuru]

@bookingcom you got to have the WORST customer service, especially for people who are in the top tier loyalty of Genius 3 and Priority support.
You guys made me wait 3 hours in the evening falsely promising to relocate, which never happened.
@Expedia knows how to get it done!!

[Akhil Choudhary @SMarketinGuru]

@AskPlayStation @PlayStation my account has been hacked, the hacker has purchased bunch of stuff and changed the signing email and added 2 step verification! PLEASE HELPPP URGENTLY AS I CONTINUE BEING CHARGED

[Akhil Choudhary @SMarketinGuru]

@Bell_Support @Bell why is there no plan below $90/mo, like I dont need 125 GB of data, why cant I get a cheaper plan with 20-30GB. You re literally locking me in because I have a phone with you and not allowing me to go lower in my rate plan.

[Akhil Choudhary @SMarketinGuru]

@Bell @Bell_Support so you guys call me up and tell me there is a better offer because i have been a loyal customer, and when I say yes, you cant change it on your end and ask me to call different number to ask for the offer only to be rejected again. Why waste my time???

[Akhil Choudhary @SMarketinGuru]

@LenovoSupport Still waiting

[Akhil Choudhary @SMarketinGuru]

@Lenovo @LenovoSupport seems like your flagship product ThinkPad Carbon X1 had a hard drive crash within 2nd month of usage and you guys won't replace even though its on 1 year warranty! Why? Has your quality gone that bad now that your leading product is having such issues?

[Akhil Choudhary @SMarketinGuru]

@LenovoSupport Yes everything and that includes DM with this account, which has been dead after my multiple follow ups which is why I went ahead with the review as a last resort.

[Akhil Choudhary @SMarketinGuru]

@LenovoSupport @Lenovo @YuanqingYang I am sure at this point you dont care, but I am hoping some people see this review and beware of your products and services.

[Akhil Choudhary @SMarketinGuru]

@YuanqingYang this has been the response of your support team in the last week. How do you rate this service from @LenovoSupport @Lenovo

[Akhil Choudhary @SMarketinGuru]

@Aeroplan Just did

[Akhil Choudhary @SMarketinGuru]

@Aeroplan @AirCanada I have been trying to contact you for days, spent 2 hrs on call waiting for an agent that never showed up. I am missing major points on a 17hr flight and my submission requeat for this wouldnt be approved either. Can you please help?