Stephanie Krige

[Stephanie Krige @SPKrige]

@FrogfootSupport we’ve been having trouble with our service for the last few days. A speed test says there is no internet connection. We’re in Roundhay in Somerset west .

[Stephanie Krige @SPKrige]

@CityofCTAlerts Water out in Roundhay, Golden Acre of Somerset west this morning. Is this related?

[Stephanie Krige @SPKrige]

@CityofCTAlerts We are still without water in Roundhay at 4:20am

[Stephanie Krige @SPKrige]

@FrogfootSupport could you give an update on the outage in the Somerset west area please? It’s been several hours now.

[Stephanie Krige @SPKrige]

@FrogfootSupport What is the update please?

[Stephanie Krige @SPKrige]

@FrogfootSupport Thank you for your reply.

[Stephanie Krige @SPKrige]

@FrogfootSupport Hi, we have been without internet connectivity since the early hours of this morning in Roundhay, Somerset west - Brookwood Avenue. Can you tell me if it is a general outage please? Thank you

[Stephanie Krige @SPKrige]

@FrogfootSupport I can’t get through to them, so I thought I’d ask you guys. Will try them again in the morning. Thanks 👍

[Stephanie Krige @SPKrige]

@FrogfootSupport we have had no internet connection for the last 2,5 hrs in Roundhay in Somerset West. You will see we had a break in connectivity the whole of last weekend too. Can you investigate please?

[Stephanie Krige @SPKrige]

@FrogfootSupport Thank you for the update

[Stephanie Krige @SPKrige]

@Afrihost concerning FF#1353470, we have had no resolution or feedback from @Afrihost or @FrogfootSupport . Can you please fix our internet connection - it’s been nearly 2,5 days! No #pureinternetjoy 😞😞

[Stephanie Krige @SPKrige]

@FrogfootSupport Thank you.

[Stephanie Krige @SPKrige]

@FrogfootSupport Thank you

[Stephanie Krige @SPKrige]

@FrogfootSupport hi I’m in Roundhay in Somerset West. We haven’t had internet connection since about 11pm last night. Can you confirm an outage?

[Stephanie Krige @SPKrige]

@FrogfootSupport Still no internet connection after nearly 48hrs. Can someone please gives us feedback and sort out the problem??

[Stephanie Krige @SPKrige]

@FrogfootSupport Thank you

[Stephanie Krige @SPKrige]

@FrogfootSupport FF #1353470

[Stephanie Krige @SPKrige]

@FrogfootSupport I will get the number, thank you.

[Stephanie Krige @SPKrige]

@FrogfootSupport We have made contact with Afrihost and they say it is a frogfoot problem 😳

[Stephanie Krige @SPKrige]

@FrogfootSupport Thank you :)

[Stephanie Krige @SPKrige]

@FrogfootSupport And if all the lights are NOT on on my little black frogfoot box (the “service” light is not on), then is that not a problem on your side? Still contact @afrihost ?