South Western Railway

Your journey starts and finishes always late. This is the honest interpretations account.Where we interpret what our tweets really mean for clarity.

[South Western Railway @SWT_H3lp]

@DanGevaux @talkSPORT We totally agree with you

[South Western Railway @SWT_H3lp]

@swtrains_watch @Lee_E_Collins @SW_Railway @AJonesMP @CommonsTrans @AJonesMP listen you toss pot no one is having a good time working or using the rail way why don’t you do your job. Even us at the twitter team can’t be arsed with replying to the moaning train tossers daily. Give us a break and sort it out. ^Am

[South Western Railway @SWT_H3lp]

@Gareth_Parsons1 @SW_Help @swtrains_watch Hi Gareth, Yes photographing people without their permission needs to be severely dealt with. Which train are you on and we can organise the guard to come and discuss this with you? ^AM

[South Western Railway @SWT_H3lp]

@DanGevaux @talkSPORT Us at the train station absolutely agree with you

[South Western Railway @SWT_H3lp]

@bentos_fray @swtrains_watch @philwatson @SW_Help Barry from signals is out there somewhere ^AM

[South Western Railway @SWT_H3lp]

@philwatson @swtrains_watch @SW_Help Hi Phil , we have heard about this, I have investigated and I found Steve from train planning like this. We have no idea what’s going on. ^AM

[South Western Railway @SWT_H3lp]

@natmac1973 Sorry for the late reply we are just keeping on brand. Have you moved yet? ^AM

[South Western Railway @SWT_H3lp]

@SW_Help @liamchad Sorry Liam , we have a habit of hiring dim wits, JM please make your way to the padded staff training room for some adjustment. Liam I’ll come back to you in a moment let me just sort this lunatic out. ^AM

[South Western Railway @SWT_H3lp]

@SW_Help Update : We didn’t say which Senior Managers 😉 so here they are just confirmed. Shelia senior manager of sloppy side walks, Derek Senior Manager of Door Paper, Trevor Semi Senior Manager of whistles. Will be attending. Please don’t feed them.^AM

[South Western Railway @SWT_H3lp]

@Claire_berry89 Hey, Claire, please can you ask @SW_Help although they are equally useless for resolving your question. But they are the right people albeit completely inept and disfunctional.

[South Western Railway @SWT_H3lp]

@ladyinblue1050 @StuffWithHead @GTrapani1 @SW_Help @SW_Railway @SW_Halp @swtrains_watch @SWTwits Hi Marilyn, I’ve ran your comments via Terry in marketing and pictures they can confirm shambles is also on our brand image list. Doing well this week aren’t we :) attached is a clip of Terry in M&P, so happy. ^AM

[South Western Railway @SWT_H3lp]

@Claire_berry89 Hey sure Claire how can we help? ^AM

[South Western Railway @SWT_H3lp]

@SW_Help UPDATE: This is weather dependant, operationally dependant, Johns from cleanings car dependant, basically we may or may not run this event it just depends if we can be bothered.^AM

[South Western Railway @SWT_H3lp]

@ladyinblue1050 @StuffWithHead @GTrapani1 @SW_Help @SW_Railway @SW_Halp @swtrains_watch @SWTwits We call it keeping on brand. ^AM

[South Western Railway @SWT_H3lp]

@SW_Help @RyanWest1990 @SW_Railway BV,please please don’t tweet anymore until we have done some staff training with you. Did you not see the Memo last week, it’s is categorical to manipulate.This skipping stop practice as unfair as it is does reduce delay repay.Please come to the boredroom for staff training.^AM

[South Western Railway @SWT_H3lp]

@GinaWilko @swtrains_watch @SW_Help Hi Georgina we have just checked and it was platform 12. Hope this helps. ^AM

[South Western Railway @SWT_H3lp]

@karenlp1979 @swtrains_watch @SW_Help Hi Karen, just an update we have spoken to Sid at Twickenham he has apologised as he felt it’s not his job to assist you. Out of interest did the other machine work? We have had a word with Sid and he put him through some staff training today. Evidence attached.^AM

[South Western Railway @SWT_H3lp]

@DavidSharman84 @SW_Help Hi David - that was @SW_Help tweeting that time. However I have just spoke to that team and they assured me the reason for this is Managers will be assisting operational. The point I raised with David was isn’t that the problem anyway?^AM

[South Western Railway @SWT_H3lp]

@GTrapani1 @junglejaney1 @swtrains_watch @SW_Help @SW_Railway @SW_Halp @SWTwits Hey GT, great we have been working on Tinas communication skills from keyboard section and we are glad to see our direct and concise messaging got you to where we said it would.Well done Tina 👏 ^AM