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@BritishGasHelp I was told an engineer would come to fix my heating within 1-3hrs yesterday due to my ill 10 month old baby. It's now 24hrs later and still no engineer, and 3 different excuses for why from cus service. What's going on?
@BritishGasHelp engineer came last night (6 hours late) but too late in day to fix heating. Said they'd be back today 8-1 but still not here. Help, our baby is very cold!
@BritishGasHelp engineer due to be here 4-6pm now 8 and they're still not here. We have a gas leak so no heating or water and a baby and 3 year old. Please help!
@JoJoMamanBebe Is it still 60 days @JoJoMamanBebe ? I need to return 3 items which don't fit my baby but your stores are closed. Don't want to pay two sets of postage for nothing to have fitted.
hi @sainsburys I've been on hold for almost an hour trying to tell you I'm in the vulnerable category and can't get any kind of delivery slot. Please can you help?
So @LauraAshleyUK - you're idea of good customer service is delivering faulty furniture, taking 4 months to replace it, ignoring other points in my email inc. how to complain and can't even get my name right. Shocking for the prices you charge. Would never buy again.