@FlySWISS
I missed my NYC–Mumbai flight because your support team couldn’t process my ticket change—your servers were down for 3+ hrs. I called repeatedly, no help. Now you refuse a refund? I paid for nothing. Unacceptable. @SW_Help@LufthansaNews#SwissAirFail#FlyersRights
Booked international flight with @IndiGo6E (codeshare with @TurkishAirlines).
My checked-in baggage has been lost since Jan 9 on arrival in Houston.
Requesting immediate resolution or refund.
@DGCAIndia@MoCA_GoI @USDOT_Aviation @jagograhakjago
@lufthansaNews Zara. Unfortunately, I’m unable to send a private message as I’m not a verified user, X restricts non-verified accounts from messaging you.
Could you please provide an alternate email where I can share my booking details? Or temporarily allow DMs so I can send the info privately.
@FlySWISS
I missed my NYC–Mumbai flight because your support team couldn’t process my ticket change—your servers were down for 3+ hrs. I called repeatedly, no help. Now you refuse a refund? I paid for nothing. Unacceptable. @SW_Help@LufthansaNews#SwissAirFail#FlyersRights