@WazirXCares Day 75, I am chasing you & everytime getting a different reasons. This is such a very bed experience to work with WaizrX.
it seems I am loosing my money.
Now I think...it need a police intervention.@CaresWazir
@WazirXIndia
@CaresWazir
@NischalShetty@BuddhaSource
@WazirXIndia Todays its 25th day & still struggling with solution on my request ?
I hv made 25k payment on 12th May but its not reverted back yet. Called SD many times but no resolutions.
Tickets : 1291724, 1188937 , 1065325 @NischalShetty@BuddhaSource@sameermhatret
@WazirXCares Day 70, This is what ur team responded "Due to the dual UTR issue from the banking partner, your funds were deposited to a different user's account".
Don't know how ur team working....
May I know when my case would be resolved ???@NischalShetty@WazirXIndia@BuddhaSource
@WazirXCares Yes & I have replied again...how can they relate any other transaction if only amount is same ??
In the description its clearly mentioned the name who sent the money to me.
Pls diagnose bit more while replying to customer.
Waiting for solution more than 60days.@NischalShetty
@WazirXCares Day 61, Glad to see u hv very strict SLA's...I missed to reply on mail just 1 day & my ticket got closed. But I think...on solution side their is no SLA defined otherwise my issue wouldn't take 2 months.
Pls help me to get my money back.@NischalShetty@BuddhaSource
@WazirXCares Its around 2 months passed, Its wrost experience with WazirX. I hv added funds and its neither moved into my wallet nor reversed back to my account.
I am continuously following up, getting excuses nothing else.
Can someone pls take a lead to fix it.
@NischalShetty@BuddhaSource
@WazirXCares Day 53
No mail received yet since 5 days. @NischalShetty Could you pls step in & help me to get my money revert.
I am getting frustrated dealing with WazirX. Atleast someone can tell me why its delaying??
@BuddhaSource@WazirXIndia@PMOIndia
@WazirXCares How much delay ???
Its more than 50days passed but your team unable to solved it. @NischalShetty Could you pls intervene & help me. I don't understand if your team working on my issue then why its not fixed yet ?
Bank reversals not took more tha 72hrs.@WazirXIndia@BuddhaSource
@WazirXCares Yeah I received the mail but my issue still not resolved. I am following since 14th May & except mail nothing happend. How much time you want to revert back the money ?? I hv taken patience around 50day..how much still you are looking ???@NischalShetty@BuddhaSource
@WazirXCares@WazirXIndia Since 1 month I am only getting times but their is no solution. Do you hv any ETA to fix my issue. Today's 36days passed but still u guys are escalating the case. Don't know where u r escalating it as my issue is not fixed yet. @NischalShetty@BuddhaSource@PMOIndia
@WazirXCares@WazirXIndia No mail...no solution...my money stucked and WazirX not showing any seriousness for there clients. I fed up with the dump services. I am sure @NischalShetty should involve in my case & help me with the solutions.@BuddhaSource@PMOIndia
@WazirXCares@WazirXIndia Todays its 32nd day and still waiting for my money. I don't know hows WazirX working style. Otherwise if any payment stuck then max 7 working days it should revert back. I am sure no one working from your team. Please help me to fix this.@BuddhaSource@NischalShetty@PMOIndia
@WazirXCares@WazirXIndia Its around a month & still I am waiting for my money back. Do u hv any ETA to fix my request?
Wazirx mails hv no solution. I got frustrated with your services. Don't know how much followups u r looking from customer?
@NischalShetty@BuddhaSource@sameermhatret
I have made 25k payment through imps from my saving account to the given account by WazirX on 12th May. But the payment was not transferred into WazirX wallet & neither its reverted back. Followed several time with Customer care but no solution yet. #WazirXIndia#WazirXCares