Library Services Manager, Princess of Wales Hospital Library, Cwm Taf Morgannwg Uni NHS HB.
This is my personal account and any opinions expressed are my own.
THEY ARE BASTARDS!
We just got an email sent to MSE. The spelling was awful, and it was quite tough to understand. Lower down, the writer later explained she was 78 and her disability had stopped her being able to spell. So perhaps it is a stroke, or something similar.
I've tidied it and summarised below, changing some identifying details. In a nutshell, it was this...
"I invested, Martin, with Quotum when you first announced it on TV. What an opportunity for me to buy my own flat. My manager there passed me through to a nice man who asked me for £350 more. He showed me it was growing. I did what he told me to do."
She then goes on to explain how she really wanted her flat and she gave more and more money. And she has nothing left to help with her disability.
I'm honestly in tears typing this. These types of scam ads have now been going on for a decade. I have spent my career trying to help people with their finances. It feels visceral to get this, and to feel that this reputation has been perverted by criminals to steal from someone who is clearly so vulnerable leaves me feeling nauseous.
So many people, both vulnerable and not, lose money and see their lives and wellbeing destroyed. It's now seven years since I sued Facebook. And yet still nothing is being done.
Big tech makes £3bn a year from these scammers. We have a law in place to make them responsible for these ads they're paid to publish, yet it isn't implemented. How many more of these do I have to receive - and far worse, how many more people have to go through this?
This is relentless. It is wrong. Government has to take action! I wrote to the PM just two weeks ago on this very issue. I've not heard back yet.
(We are, of course, going to try and point her in the right direction to get help, but that will be stressful for her too)
🔌 Home EV charging isn’t always easy without off street parking.
We want to hear from residents who would benefit from future charging solutions, including potential cross pavement options 🚗⚡
📧 [email protected]
There's a new way to get in touch with NHS Pensions 💙
Members and employers can use our online contact form.
Whether you've got a quick question or need a bit more support, we're here to help.
Submit your query any time:
https://t.co/qKee83MPeB
Reform’s Welsh leader Dan Thomas has appointed a former Senedd election candidate, who resigned after an image emerged showing him performing a Nazi salute, as his special adviser ✍️Emily Price https://t.co/qM1OeiJvug
💙 Dementia Action Week highlights the importance of timely diagnosis.
Do you know of a health technology or model of care that could improve dementia support in Wales?
👉https://t.co/MV7mpNgYO7
Wales issued its first electronic prescription in 2023 – 14 years after England and Scotland. Can it close the gap?
We explore the digital transformation of NHS Wales
➡️ https://t.co/ren9R5xuRw
Rising levels of long‑term illness are increasing pressure on NHS Wales.
Our article explores why prevention and community‑based care need a greater role, and what’s holding back progress.
➡️https://t.co/5TSM5lNh34
💚 Mental Health Awareness Week
This week highlights the importance of protecting mental health.
🔎Do you know of a health technology or model of care that could help improve mental health support in Wales?
👉https://t.co/MV7mpNgYO7
#MentalHealthAwarenessWeek
Half of the people of the UK has lost access to community spaces such as parks, social clubs, libraries or post offices since 2023, research finds https://t.co/8oZVoD0zId
This is a brilliant investigative piece on Farage, the dark millions behind him and the double standards of so much British journalism. Read and retweet! Nigel Farage pocketing £5m from a donor shows he’s unfit for power https://t.co/zHuVfDV8dh
WATCH: Asked Nigel Farage last night abt his £5m gift from Christopher Harborne. Why did he not just declare? Does he regret that? What’s his response to those who argue it looks dodgy?
He said my Qs were a “waste of space" & was clearly annoyed in what became a tense exchange
🚗⚡Residents have told us EV charging is needed for homes without driveways
We’re now exploring cross pavement solutions and want to hear from those who would benefit.
📧 [email protected]
Voting in person at the Senedd election on Thursday 7 May?
Do you know where your polling station is?
To find yours, visit https://t.co/HlfHLWOVo1
#GetReadyToVote
📣 We're Hiring!📣
Archivist: Gladstone’s Library
We are looking to recruit a qualified and experienced Archivist who will work in our world-famous Reading Rooms.
Click link in bio or go to website -> About Us -> Work at Gladstone's Library.
Planning on taking your pet(s) to the EU? 🐕 ✈️
EU pet passports are no longer valid for most UK residents, and you must now get a paw-ssibly costly, single-use Animal Health Certificate.
Here's everything you need to know 👇
https://t.co/04c1I0v7Ww
REGISTRATION NOW OPEN for our
Educational Conference on Headache
Monday October 12th, 2026.
Join us in Cardiff Marriot Hotel for an excellent full-day programme. To register please use the QR code below or click here.
Happy World Book Night 📚✨
In this National Year of Reading, I’m curious: what’s currently on your bedside table? 📖
As @readingagency ambassador, I'm supporting Reading Hour at 7pm on Thursday 23 April!
Libraries and books completely transformed my life. It was a true honour to receive an MBE for my public library campaigning, an award I dedicate to every librarian across the country keeping these vital spaces alive 🎖️🏛️
What are your latest recommendations? Let me know below! 👇
#WorldBookNight #ReadingHour #NationalYearofReading #Libraries
Please don’t trust your chatbot for medical advice. 🙏
Remember how I used to say that large language models are “frequently wrong, never in doubt”, and how I warned three years ago on 60 Minutes that they were purveyors of “authoritative bullshit” that should not be trusted?
That’s still true – and it very much applies in medicine.
And that matters, a lot. Because a large fraction of the population has begun to turn to chatbots for medical advice.
Two relevant new studies are reported today in the Washington Post, in a damning article.
The first new study, published by BMJ (affiliated with the British Medical Association) in a peer reviewed journal, and entitled “Generative artificial intelligence-driven chatbots and medical misinformation: an accuracy, referencing and readability audit”, studied five popular chatbots (Gemini, DeepSeek, Meta AI, ChatGPT and Grok), about one year ago, prompting each with 10 questions about things ranging from cancer to vaccines and nutrition, in open-ended dialogues, and reporting that nearly half of the responses were highly problematic. Worse, “chatbot outputs were consistently expressed with confidence and certainty”. The responses were also filled with hallucinations and fabricated citations.
All of this – the hallucinations, mistakes, and overconfidence – is entirely typical of LLMs, and entirely problematic in medicine. As the authors put it, in somewhat academic language, but entirely accurately, “continued deployment without public education and oversight risks amplifying misinformation.”
The second new study, published in JAMA Network Open, affiliated with the American Medical Association, called “Large Language Model Performance and Clinical Reasoning Tasks” looked at 21 frontier models across 29 questions, and reported that “despite progress, current LLMs remain limited in early diagnostic reasoning and cannot yet be relied on for unsupervised patient-facing clinical decision-making.”
And the Post article actually only reported part of the new scientific literature on LLMs and medicines.
Two other new studies that they missed only add to the concerns*
There will always be better models, but for now, and until proven otherwise, we should not take the apparent “confidence” of large language models — itself an illusion of how they are trained — to mean that we should trust large language with our lives.
*Read full version including re other studies, all with links, at my newsletter Marcus on AI; you can subscribe for free.