@JCChristopher We have a male that was listed as a female pick up food then stole money from us. After giving Uber the account name and order number and video footage to definitively show proof of theft, Uber offered to not allow that individual to pick up food from our location if we wanted.
@Uber_Support Correct your email ONLY stated that you will NOT allow this driver to pick up food from my location, thatโs not a concern thatโs patheticโฆ Your company brings food to the front door of my customers and I feel you do not understand that huge responsibility you have.
@Uber_Support To help address the situation I will also be posting a few more video angles soon, for customer safety, iโm sure the fact that he is listed as a female driver named Diana should concern you as well.
@WSAV this is part of the story that I spoke to your news outlet about
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@Uber_Support I can not deal directly with your end just yet, but I am sure customer safety is equally as important to your company and would want the public to first and foremost be made aware of this situation
@Uber_Support Videos will be uploaded to your server, but Iโm sure you would also want your customers to be aware of any and all suspicious activity with your drivers for safety concerns
@Uber_Support did I mention undenable video to back this claim up. Your driver is a thief, does your company offer any background checks on your drivers and provide concern for Savannah Resisdents? This is a legit concern