@LloydsBank ask customers to use online chat to contact but "aim to respond within 30 minutes" and if you don't stay logged in you lose the chat. But your system logs people out after 5 mins of inactivity so you expect people to sit there for 30 mins refreshing the screen?!?
Apparently @BootsHelp would rather hand over a ยฃ300 item to a scammer than just cancel the order. Nice. Might as well be in on the scam with that attitude ๐คฌ
Just had a fraudulent order made at @BootsHelp so rang them to let them know so they don't hand over ยฃ300 of product to a scammer. Apparently @BootsHelp won't talk to me about the order because the order isn't in my name so would be a breach of GDPR. WTH!!!
@HSBC_UK i'm looking at switching my current account to you but your switching bonus says "Not available to existing HSBC UK and first direct customers..." Is that just for a bank account, or ANY product? I currently have a FD mortgage. Thanks
@DPRDEEPERNEWS@RachelReevesMP@UKLabour Nothing to do with labour, compared to the impact of Brexit and the hostile environment against "foreigner" international students who propped up the system, plus terrible leadership at the University. Please get your facts right!
@firstdirecthelp best for customer service my arse! Messaged them 18th March, 22nd March, 8th April, all ignored! What's the point of a chat function if you never respond ๐ค.
@firstdirecthelp messaged you via Chat in the app a week ago now and no response. Not what I expected from a company supposedly very good at Customer service. How long is your response time?
@Morrisons trolley dumped near my house. Online reporting form doesn't work, can't phone my local store apparently, and their customer services wants all my details to "setup an account" for me to be able to tell them about it FFS. Will just sell it to local scrap man instead ๐ก
@KemiBadenoch You had 14 years, you crank! And you did sweet FA about law and order. In fact your part broke more laws than anyone else in that time! Jog on!
@santanderuk your online chat is TERRIBLE. Your agents take hours to join & reply, but if I don't keep refreshing the page it logs me out & loses the chat, so I have to start again & repeat everything to some1 new, who also takes hours to reply.. repeat.. repeat.. repeat... ๐คฌ
@DanJarvisMBE is a total idiot! He'd rather arrest pensioners holding a placard than actually do something to stop mass murder of kids in Gaza. Showing his true colours ๐คฌ