Rob Thomas

Director of Practical Semiotics. Ex-P&G and L'Oréal.
Straight-talking semiotics and cultural insights for global brands since 2005. Bowie nut.

[Rob Thomas @SemioticSub]

Language shapes perception. Sometimes.

[Rob Thomas @SemioticSub]

@thetrainline hi. I've been on 2 journeys that have been late. On one of them, you cancelled the service after boarding and made it stop early, so we all had to get off and wait, etc. I've had no Delay Repay auto messages. I'm unhappy with the train service and with your service. can u help?

[Rob Thomas @SemioticSub]

@CooperativeBank I think I've nailed it. thanks. Basically, I can log in fine on Safari, but the clickable links looks like a weird mess, rather than a professional, easy to navigate, large bank! But Chrome fine. Maybe the trouble is on my side...

[Rob Thomas @SemioticSub]

@afrazhaowang one comment: the unevenness is quite extraordinary (Beckett thought the same)- there are pages that will have you reeling and exclaiming at the boldness and beauty; then great swathes that will feel like a betrayal, they're so dull...

[Rob Thomas @SemioticSub]

@afrazhaowang Dive in. Form your loves and hates. Don't be afraid to skip any sentence, scene or fifty-page block that is boring you. I'm 2/3rds of the way through, and, following the principles above, am having a very very good time...

[Rob Thomas @SemioticSub]

@afrazhaowang form your *own* loves and hates

[Rob Thomas @SemioticSub]

@CooperativeBank hmm. must be a Safari problem. it's fine on Chrome. You might want to take a look. thx.

[Rob Thomas @SemioticSub]

@CooperativeBank hi. just checking. should the business banking website look like this on my Safari browser? Everything looking oddly 'back room' and unfinished. Please advise. thanks

[Rob Thomas @SemioticSub]

@CooperativeBank hi. where do i find my iban please? (gotta say, the co-op biz banking website looks like a rough draft work in progress)

[Rob Thomas @SemioticSub]

@CooperativeBank the wait time was advised as 45 minutes. When's a good time to ring do you think?

[Rob Thomas @SemioticSub]

@nextofficial hi. need to unsubscribe from texts without paying. can't find way to do it in My Account. please advise. thanks

[Rob Thomas @SemioticSub]

@SkySports trying to watch it now on-demand. can't seem to get access. help pls, customer service

[Rob Thomas @SemioticSub]

@endclothing trying to log in. being told the page is unavailable. regular prob's with the End site. Can you help pls.

[Rob Thomas @SemioticSub]

@streamlabs @NVIDIA_AI_PC @inworld_ai here's what I get when I follow the return link:
"Invalid URL. Please initiate return on the correct locale and portal."

[Rob Thomas @SemioticSub]

@streamlabs @NVIDIA_AI_PC @inworld_ai hi. I'm trying to return an item ordered via guest checkout in UK. I don't have a 'guest access code'. This process should be simple, but is not. Please advise on how I do my return. thanks.

[Rob Thomas @SemioticSub]

@ScarredForLife2 it features a scene with a waitress walking along a corridor with a lit birthday cake. The corridor never ends! The film ends with a guy dead in the seat next to him, while a copper comes in and says he should 'avoid underground cinemas if I were you...' thanks!

[Rob Thomas @SemioticSub]

@ScarredForLife2 ok. tough one: I'm looking for a short film, shown on BBC, between around 1980 and 1984, I reckon. A guy goes into 'an underground cinema' to watch a movie. He finds he's in the movie. Weird stuff ensues. No gore, just weirdness

[Rob Thomas @SemioticSub]

@GWRHelp hi. I'm trying to do a Delay Repay claim, but can't quite locate the train I took (it was different from my ticket, but was a permitted route). could I get some help pls?

[Rob Thomas @SemioticSub]

@SportsDirectUK @SportsDirect_CS thanks for quick response. can you advise on how I dm you pls? couldn't find an option