Shana Gupta

[Shana Gupta @ShanaGupta]

@MSFT365Status hello, I don’t think the issue has been resolved - it’s day 2 of having issues with passwords and being logged in and out on my iPhone

[Shana Gupta @ShanaGupta]

@EmiratesSupport hello, I was speaking to an agent but haven’t had a reply in around 60 mins. It’s quite urgent so following up here - apologies to chase so quickly when you’re so busy

[Shana Gupta @ShanaGupta]

@EmiratesSupport Hello, I’ve tried to call 3 times from abroad and even after being on hold I get cut off as soon as I speak to an agent. Our flight is in under 30 hours - could someone please contact me?

[Shana Gupta @ShanaGupta]

@webticketsSA hello, hope you’re well? How can I get assistance to change the location that I have booked for? I’ve tried to email, WhatsApp and Instagram and not had any guidance as of yet

[Shana Gupta @ShanaGupta]

@TurkishAirlines why is it impossible to get a simple invoice for a baggage payment? I have raised three complaints and called on 4 separate occasions. I need a receipt to arrange reimbursement from BA yet it seems you’ve intentionally made this difficult

[Shana Gupta @ShanaGupta]

@AirCanada I’ve just spent 3 hours on hold to speak to someone and then they immediately hung up.. can someone please contact me as your website is not suited to the assistance I need

[Shana Gupta @ShanaGupta]

@FSSerengeti hello, I’ve been trying to get hold of someone at the hotel for 2 days and can’t get through. The numbers shown on the site don’t exist, my email hasn’t been responded to since yesterday and no response on the chat either. Can you please get back tom me?

[Shana Gupta @ShanaGupta]

@TikTokSupport I’ve been trying to get someone from support to help me for 4 days now and getting no replies. My tiktok has been logged out and my email and number will not let me access it. Pls help. Handle is mytravelneverland

[Shana Gupta @ShanaGupta]

@TikTokSupport I think my account has been hacked, it logged me out and I can no longer log in with my email. Please help… I’ve had no response from support for 3+ days. The handle is “mytravelneverland”

[Shana Gupta @ShanaGupta]

@TikTokSupport I think my account has been hacked, it logged me out and I can no longer log in with my email. Please help… I’ve had no response from support for 3+ days

[Shana Gupta @ShanaGupta]

@TikTokSupport I’ve been trying to get assistance with recovering my account for the last 3 days which randomly logged out and won’t let me log in with my email and phone number and am getting no reply. Please help

[Shana Gupta @ShanaGupta]

@British_Airways trying to get through to someone to book a flight via a future travel voucher which I can’t use online and keep getting hung up on because you’re not accepting sales calls. Can I have another point of contact please?

[Shana Gupta @ShanaGupta]

@womensbest I’ve been trying to get hold of your customer care team for a week now to sort a lack of delivery and returns and am leaving the country tomorrow. You keep doing sales but clearly can’t handle your current customer load. Can someone please get back to me?

[Shana Gupta @ShanaGupta]

@British_Airways can’t get any sense out of your robot and can’t reach anyone on the phone - please help

[Shana Gupta @ShanaGupta]

@SHEIN_official your customer service is really unhelpful. I’m passed the 15 day return date but my large order got shipped in two packages and had different colours of the same item which I wanted to compare. Please can it be arranged that I can return them?

[Shana Gupta @ShanaGupta]

@RandoxOfficial hello, test was posted after 9pm yday to match the 48 hour requirement but haven’t had any confirmation that my sample has been collected and my flight is in 14 hours. Will it be returned in time? R518325594

[Shana Gupta @ShanaGupta]

@VisionExpress I’ve been trying to call your Canary Wharf store multiple times a day for two weeks to order prescription sunglasses as I’m based in Dubai. Even had someone pop in who’s in London to tell them and still no one answers the phone - very frustrating

[Shana Gupta @ShanaGupta]

@British_Airways and now just been cut off without anyone answering my call

[Shana Gupta @ShanaGupta]

@British_Airways been on hold for over 2 hours collectively this morning with both your UAE and UK call centres. Very disappointing

[Rio Ferdinand @rioferdy5]

These people I am talking about have shown us again who they really are!

Social media companies please can we come together in creating a way to protect people on your platforms please…. Our young heroes need your attention too!

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