Rachel Shelton

Wasting no fun in New Braunfels, TX with my husband @sheltonlive, 2 cool kids, and our lab Scout!

[Rachel Shelton @SheltonRachel]

@hotelscomhelp I need to speak to a human. The automated system isn’t recognizing my confirmation numbers. Help!!!!!!

[Rachel Shelton @SheltonRachel]

@News4SA any chance we will get to see the @TODAYshow!?!? We get it. It’s nasty out, roads are bad. We want Today!

[Rachel Shelton @SheltonRachel]

@News4SA any chance we will get to see the @TODAYshow!?!? We get it. It’s nasty out, roads are bad. We want Today!

[Rachel Shelton @SheltonRachel]

@SouthwestAir … if we want to abandon our first leg of a flight, how can we change that? Online? Just don’t want to wait on the phone but not sure how to do it.

[Texas Rangers @Rangers]

Want to see @GlobeLifeField for yourself? RT for a chance to win a pair of First Look Tour tickets! 

Rules: https://t.co/GvFXEYVhEL

[Rachel Shelton @SheltonRachel]

Time to go back to 5th grade geography @TODAYshow ... AK is Alaska NOT Arkansas. 🤦🏻‍♀️ Embarrassing. #AR

[Dallas Police Dept @DallasPD]

Honoring our fallen heroes during #NationalPoliceWeek. #GoneButNotForgotten Roll Call of Honor Sergeant Michael Joseph Smith. @ChiefHallDPD

[Rachel Shelton @SheltonRachel]

@chase I disputed 2 charges on my visa. Now I need to "undispute" them after FINALLY hearing back from @amazon. Now can't get a hold of you to do that.

[Rachel Shelton @SheltonRachel]

@AmazonHelp THANK YOU! Why is that link so hard to find on the website!? Issue resolved quickly - should have tweeted to you FIRST THING!!!

[Rachel Shelton @SheltonRachel]

@amazonhelp assuming since I can't call to ask about a charge not in "history" that y'all are good with me just disputing the charges through my credit card?

[Rachel Shelton @SheltonRachel]

@ATTHelp need to cancel a service, we just had a new one from you activated. Been holding 25 mins. Answer and help!?

[Rachel Shelton @SheltonRachel]

@doordash how can I speak to a supervisor ASAP? They’re “all unavailable” and I’ve been on hold for 40+ mins. Issue been pending for over a month. Please help! (Don’t just give me the customer service number. They can’t get me to an “available supervisor”.)

[Rachel Shelton @SheltonRachel]

@Uber_Support account hasn’t been hacked for sure. I just have a question so I can verify charges. Do you have a way I can speak to a human? Surely y’all have phones ... 😬

[Rachel Shelton @SheltonRachel]

@Uber_Support I know! I don’t have an account. I have a question about the charges on my credit card. It would be best to talk and not go back and forth over social media. Someone used my cc 3x last month and I just want to confirm something.

[Rachel Shelton @SheltonRachel]

@Uber_Support done. Did you get my DM?

[Rachel Shelton @SheltonRachel]

@uber_support I need help with more information on charges to my credit card. How can I speak to a human about these quick questions I have?

[Rachel Shelton @SheltonRachel]

@SideSmileStyle is giving away a pair of @APLRunning sneakers - Enter here: https://t.co/N2bE6FHz8X

[Rachel Shelton @SheltonRachel]

Why is the audio cutting in and out on @FOXSportsSW @Rangers game? Not happening on any other channels! How can we fix it @FOXSportsSW?

[Rachel Shelton @SheltonRachel]

On hold 24+ minutes to speak to a human? Obnoxious. @BCBSTX please tell me how to talk to a human. Call me back, don't make me hold.

[Rachel Shelton @SheltonRachel]

I'd rather be in the game than on the sidelines. -@NikaAdidas