@airindia You are replies are not appropriate in DM. You need to investigate about Piyush Raj, your customer support who cheated me which resulted in a fraud by Air India.
Air India should remove India from their name if they are involved in customer fraud. This is in reference to a fraud that air india did to me. Does anyone have email for air india higher management ? @airindia@MoCA_GoI#chore#AirIndia#Fraud
@iammyjaswal@airindia Do not book ticket with Air India customer support. They do a lot of fraud. They will ask money in their own account and you will be in trouble.
@airindia@MoCA_GoI@TataCompanies Now the Air India is saying the transaction is made to Pitush Raj who was the support person involved in this Fraud. Not yet sure if air india will take any action and give me my money back. Big thief. How can someone trust air india customer care. @airindia
@airindia I checked your response and it reflects that the customer support agent is the person who did this fraud. He asked money using gpay and then made a transaction using his account. Initiated a refund which landed to his account. Big big big fraud. Loosing trust in support
@airindia@MoCA_GoI@TataCompanies Now the Air India is saying the transaction is made to Pitush Raj who was the support person involved in this Fraud. Not yet sure if air india will take any action and give me my money back. Big thief. How can someone trust air india customer care. @airindia
@airindia@MoCA_GoI I have still not got my case resolved. The customer support issued a refund and given me reference number. Its almost 15 days, and refund is not yet credited to my account.
@airindia Dear Sir, I got a confirmation email for my flight AI187 on 27th Dec about the seat number 17F and 17H allocated to me. I booked these because 17F contains a bessinate. Now during checkin the seat is reflecting as 50F instead of 17F. Please help. @MoCA_GoI
@UIDAI@HMOIndia Dear Sir, My mom went for Adhaar KYC and the system was not reading finger print or Iris scan. The service person refused to do KYC. The concern is why Adhaar Card based KYC is a rule if govt can not do KYC based on that. Please suggest.
@airindia@MoCA_GoI the query is still not resolved properly. This is really a big scam by air india. First they are changing the confirmed seats without information and then forcing to pay for another seat. On top of that creating inconvenience to traveler with infant.