Zack

I love gadgets and gaming! Feel free to reach out to me if you need help with Singtel services. :) 

[Zack @Singtel_Zack]

@vivgoh Hi there, saw your DM to @Singtel_Sahgiel able to DM us the contact number as well so one of my colleague can contact you to follow up.

[Zack @Singtel_Zack]

@chcrliecox @SingtelSupport Hi there, our NLT engineers are working hard to resolve the issue. Hang in there!

[Zack @Singtel_Zack]

@___soo___m @Singtel Hi there, just to confirm you are referring to our Mobile Leasing plan ?

[Zack @Singtel_Zack]

@liyun_k Hi there, rest assure that the NLT engineers are working hard to resolve the issue. We apologise for the inconvenience caused.

[Zack @Singtel_Zack]

@muhammadkeen @Singtel Hi there,we are concern to learn about what happen. Can I check which location are you at currently ?

[Zack @Singtel_Zack]

@liyun_k Hi there, Netlink Trust (NLT) has confirmed that there is a fibre cable outage in northern Singapore. Some customers in the vicinity of Marsiling and Woodlands may have difficulty using their broadband. NLT engineers are working hard to resolve the issue.

[Zack @Singtel_Zack]

@analankannan @Singtel_Sahgiel Hi there, sure ! Do let us know if you need further assistance. We will be here to help you.

[Zack @Singtel_Zack]

@analankannan Hi there, saw your DM to @Singtel_Sahgiel can I check if our colleague had contacted you on the issue ?

[Zack @Singtel_Zack]

@liyun_k Oh dear :( Can I check which area are you located ?

[Zack @Singtel_Zack]

@Khunya_Leng @Singtel_Sahgiel @SingtelSupport Hi there, we will be checking on the extension of Sentosa Cabin ride. You may refer to this link https://t.co/GwQUP7f0lW for the top up options. The Hi! Tourist SIM comes with Malaysia Data Roam plan 1GB.

[Zack @Singtel_Zack]

@ehn @Singtel Hi there, we are assessing how eSIMs will impact customers' user experience, especially when the time comes for them to upgrade their iPhones.

[Zack @Singtel_Zack]

@muffinsanddolls Hi there, anything we an help you ? Able to try restart the modem and ONT to see if the issue still persist ?

[Zack @Singtel_Zack]

@andrew_burton2 Hi there, saw your DM to @SingtelSupport sure! Do let us know if you need further assistance. We will be here to help you. :)

[Zack @Singtel_Zack]

@ONGSWeeet HI there, saw your DM to @Singtel_Sahgiel . Understand that you had contacted one of our colleague. Do let us know if you need further on this we will be here to help you.

[Zack @Singtel_Zack]

@taekmysoul_ Hi there, sorry to learn about what happen! :( Able to try restart the modem and ONT to see if the issue still persist ?

[Zack @Singtel_Zack]

@FizIskandar_ Hi there. I am afraid we not have free channel. :(

[Zack @Singtel_Zack]

@taekmysoul_ Hi there, anything we can help ?

[Zack @Singtel_Zack]

@andrew_burton2 @Singtel Hi there, we are concern to learn about what happen. ;( Rest assure that this is not the service we want our customers to have. Able to share with us more on the issue ?

[Zack @Singtel_Zack]

@annlsing @Singtel_Fizz @SingtelSupport Hi there, if that's the case able to try DM me your details Name, NRIC and also the contact information so that we can do a follow with you.