@TeamKnowhowUK Thank you Belinda- I look forward to hearing from your colleagues @TeamKnowhowUK However, might I suggest they actually read the link sent to us before attempting to clarify how you company believes they are complying with the CRA 2015.
@TeamKnowhowUK say onus is on us to prove our TV was faulty at the point of sale (we notified them just after 3mths). In their reply they send us a link trying to prove their case however, it clearly states we only have to do this after 6mths 😂 https://t.co/hpB6VBcQ6J
Some of the worst customer experience I’ve ever received from @TeamKnowhowUK @curryspcworld and a company completely happy to ignore the law - I want to share my experience so people think twice before purchasing any product from them in future @BBCWatchdog
@TeamKnowhowUK Hi Becky, we sent a complaint via email ([email protected]) that was ignored. Sent 16:34 on 22 June. If you supply your email I can forward it to you.