Sohini Banerjee

Auditor I Equity analyst | Foodie

[Sohini Banerjee @SohiniB_D]

@zomato thinks a 35 minute delay can be compensated for with just a measly promo code. The delay kept increasing but they refused to increase the promo code value. #useless #boycottzomato pathetic customer care. Disappointing

[Sohini Banerjee @SohiniB_D]

@makemytripcare Not interested in this never ending loop. The earlier escalation was useless as well. This post is to warn potential traveller

[Sohini Banerjee @SohiniB_D]

Please avoid @makemytrip for holiday bookings! They are the absolute worst and total cheats. Their customer care is even worse, trying to justify their horrible sales team ans blaming the customer instead!!!

[Sohini Banerjee @SohiniB_D]

@makemytripcare What a joke. 24hrs! To arrange a simple callback

[Sohini Banerjee @SohiniB_D]

Reached out to @makemytrip with the booking details an hour ago yet no response! Their “response” is limited to replying to tweets saying we will help you but mot actually help. Pathetic behaviour- my concern is still not resolved

[Sohini Banerjee @SohiniB_D]

@makemytripcare How much time??? How long does it take to call???

[Sohini Banerjee @SohiniB_D]

@makemytripcare @makemytripcare the logical closure IS TO CALL ME TO UNDERSTAND WHAT THE PROBLEM IS

[Sohini Banerjee @SohiniB_D]

@makemytrip is just fooling customers!!

[Sohini Banerjee @SohiniB_D]

@makemytrip agents have no idea of the IVR options. Have been trying since morning to connect to the holiday booking department and they keep redirecting me to some random IVR option! The floor manager Anita is completely useless as well

[Sohini Banerjee @SohiniB_D]

@makemytripcare @makemytripcare STILL WAITING!!! Why is your service so slow??

[Sohini Banerjee @SohiniB_D]

@makemytripcare Done - call me

[Sohini Banerjee @SohiniB_D]

@vfsglobalcare I need to enquire about my refund status - pls provide your customer care number

[Sohini Banerjee @SohiniB_D]

@HDFCBank_Cares @HDFC_Bank What do I do with this unhelpful response? Customer care agents are equally useless - have called multiple times, no use. The Malad Branch of HDFC should be penalised for this behaviour

[Sohini Banerjee @SohiniB_D]

@HomeLoansByHDFC is scamming us by not letting us prepay our loans. Had requested for prepayment on 31 Oct (Request ID 23543691), still not received the payment link. It’s been 9 days! Wake up and do your job! #scam #inefficent #boycott

[Sohini Banerjee @SohiniB_D]

@MTPHereToHelp Thank you!

[Sohini Banerjee @SohiniB_D]

@MumbaiPolice @CPMumbaiPolice @DGPMaharashtra this car was harassing us and hurling abuses at us after blocking the road and stopping traffic! Please take strict action

[Sohini Banerjee @SohiniB_D]

@MTPHereToHelp On Andheri New Link Road

[Sohini Banerjee @SohiniB_D]

@livspace worst decision ever. Bunch of incompetent, inefficient and unprofessional people. Money wasted. Read my ordeal below. @jagograhakjago take note

[Sohini Banerjee @SohiniB_D]

@help_delhivery @help_delhivery and @delhivery - useless! Even after sending details no response from your team!! Where is AWB #20894529062842?? I want a call from your team ASAP

[Sohini Banerjee @SohiniB_D]

@delhivery @help_delhivery pathetic service! I have been trying to find out of the seller has shipped my parcel (tracking details not updated) or if the seller is simply fooling me, but the @delhivery helpline IVR just won’t connect me to a real person! Horrible service

[Sohini Banerjee @SohiniB_D]

@help_delhivery @help_delhivery sent DM - no response from you still!!