Michelle Young

Echolocation Specialist / Engagement & Volunteering professional. All views my own.

[Michelle Young @SonarMichelle]

Well, I didn’t win on #TheChase for my trek to Everest Base Camp, so I really need your help with my Trek fundraising! If you want to know more or donate to my page please visit:

https://t.co/hzajwAhDQr

[Michelle Young @SonarMichelle]

@marksandspencer trying desperately to get one of your Scotland Sticker books, can you help please? £80 on Vinted seems a little steep … 🍀🤞🏼🍀

[Michelle Young @SonarMichelle]

@Uber_Support haven’t received my code for Disney+ subscription, can you please help? Have tried Help Centre but cannot find an appropriate help channel

[Michelle Young @SonarMichelle]

@Douglasville_PD do you carry out welfare checks for people in the community?

[Michelle Young @SonarMichelle]

@UberUKI_Support You did, but you didn’t answer my question. This was a driver error, but I don’t get a refund, because so many of your drivers made mistakes in the past, and I asked for refund when I didn’t get my items! Completely ridiculous system where customers are punished for driver error.

[Michelle Young @SonarMichelle]

@ubereats_uk delivery missing a hot drink, called driver twice, no response. Tried to get refund but support says “too many credits,” so no refund. Why are your drivers allowed to continually forget my items and damage things, but I can’t get a refund? I’d like my refund please.

[Michelle Young @SonarMichelle]

@Neilatkinson5 @SDS_sport @RNIBScotland @RNIB Is there a table up in Scotland somewhere we could organise a regular session, if there isn’t one already established?

[Michelle Young @SonarMichelle]

@JustEatUK The original tweet has all the salient details. Navigated though so many steps to get the card, did the full check out and was presented with a CAPTCHA that my screen reader couldn’t read!

[Michelle Young @SonarMichelle]

@JustEatUK couldn’t buy a gift card on your website, due to an inaccessible CAPTCHA at the check out process. Therefore I, and thousands of other blind and low vision hungry people, will go to Uber for our delivery needs until this is fixed!!

[Michelle Young @SonarMichelle]

I'm playing #SweetTreats, are you? Play now for a chance to win from the £15,000 prize fund. https://t.co/vYO9bMMhMm https://t.co/gGqeP3axhD #Top_CashBack via @Top_CashBack

[Michelle Young @SonarMichelle]

@AngieBeatDown @samschwartz95 I have sent you a message :)

[Michelle Young @SonarMichelle]

@AngieBeatDown @samschwartz95 As a fellow blind VRS (Vision Rehabilitation Specialist,) shout if you’d to chat about the role!

[Michelle Young @SonarMichelle]

@Uber_Support 3.5 hour wait for a grocery order, from a store that is 12min drive from delivery address - totally unacceptable! Despite going around the cycle of your “support assistant” tool, I cannot report this via the app, please can you resolve?

[Michelle Young @SonarMichelle]

@Helen_Fields @WhiteyWrites “Two for Joy” in September … 🤞🏼🍀🤞🏼

In time for my birthday … Oh let it be so 🥂🦄

[Michelle Young @SonarMichelle]

@Station19 watched you all the way through and loved the shout out at the end of the last episode on the Audio Description track - #NineTeen!!!

[Michelle Young @SonarMichelle]

@CCCFestVan booking tickets as a blind person needing a guide/companion is impossible. @bcplace says no companion tickets but @TicketmasterCA website clearly shows companion tickets under accessible seating options, however these can’t be booked using a screen reader-help needed!

[Michelle Young @SonarMichelle]

@yvrairport hi, a friend has possibly left an item of jewellery at security, what’s the most efficient way to retrieve this item? Many thanks for your help. She’s currently on her flight so can’t go back to check.

[Michelle Young @SonarMichelle]

@PhilippaB @ConnorScottG @GRWHelp No, because that’s the truth, and we don’t want that…

[Michelle Young @SonarMichelle]

@UberEats I’ve been charged for an order that’s been cancelled by the restaurant but not been refunded. This has happened twice in two days and I can’t reach support due to a never needing loop in your help section in the app. Can you help?

[Michelle Young @SonarMichelle]

@AvantiWestCoast Thank you!

[Michelle Young @SonarMichelle]

@AvantiWestCoast I need to claim DelayRepay but can’t use your online portal and, despite a search of your website, can’t find a telephone number to get assistance, can you supply a number/email address I can contact? TIA