Stephan Delbos, PhD

Exploring the relationship between human emotions, customer experience, and customer service. @BrandEmbassy

[Beck Roemen @BeckyRoemen]

Today's #TinCansBlog post talks about the awesome #CDX & #CX that Nespresso delivers! https://t.co/ZuTpyQQVEq

CC @BillGessert @evenwatson @mattbikewith @LaurenE_Lombard @AIAugments @HeatherArthur1 @ITSM_Jace @StellarCX @FredStaceyAInCX @CtCtrNation @LindaHardenCCP

[Stephan Delbos @sdelbos]

So happy to have these new poems in Molly Bloom. All from my manuscript LIGHT READING. https://t.co/CQSojsT4qW … #Poetry #Poems #Ligeti #Bagatelles #WililamBronk #Homer #Odysseus #PoetryAfterAuschwitz #Adorno

[Stephan Delbos, PhD @StellarCX]

https://t.co/wEqpuW1sOG

[Aman ☮️ @jattster]

RT @Brand_Embassy: Weekend Read: How to Avoid the Headaches of Digital Customer Service Integration https://t.co/NZdrlEOLxZ by @StellarCX #CustServ #SocialCustCare

[JaseClarke_CX @JaseClarke_CX]

RT @Brand_Embassy: The increasing impatience of digital customers means brands have to work a lot harder to respond to customers quickly. https://t.co/6VjeNI1OJi #SocialCustCare

[Stephan Delbos, PhD @StellarCX]

@johnstarky @Brand_Embassy Thanks, John!

[Stephan Delbos, PhD @StellarCX]

Check out my latest blog post for @Brand_Embassy. How Digital Customer Service Has Influenced Customer Expectations. https://t.co/kQGRb9qCWX #CustServ #SocialCustCare #DigitalCustServ #CX #CustExp

[Stephan Delbos, PhD @StellarCX]

Thanks for sharing, Amaninder! https://t.co/0GCmQoUcbX

[Aman ☮️ @jattster]

RT @Brand_Embassy: Weekend Read: How to Avoid the Headaches of Digital Customer Service Integration https://t.co/NZdrlEOLxZ by @StellarCX #CustServ #SocialCustCare

[Stephan Delbos, PhD @StellarCX]

Very exciting news from @Brand_Embassy "We're very excited to announce that we're now working with Amazon Web Services to improve the quality, stability and security of our digital customer service platform." https://t.co/P0XCVFYv1G

[Stephan Delbos, PhD @StellarCX]

@JaseClarke_CX @Brand_Embassy Thanks for sharing, Jase!

[Stephan Delbos @sdelbos]

Copies of my chapbook, In Memory of Fire, are available here: https://t.co/LhidL5EC3F "Letterpressed cover, tea dyed paper, hand sewn binding." Please share! #Poetry #SmallPress #IndyPress #Literature #AmWriting #BookReview @capecodpoetry

[Neal Schaffer | ニール・シェーファー @NealSchaffer]

6 Fundamental Components You Need To Get Your #Facebook Page Right https://t.co/FMOua84eDM via @nykontym

[⚡️AИAS EBRAHEM🔥 @anasebrahem]

Influencer Marketing for International Development—or International Chaos? - Charged Aff... https://t.co/giuvJJvg5W

[MyCustomer @MyCustomer]

Infographic: 10 influencer marketing do's and don'ts https://t.co/sF40bNlFry #Influencers

[Flavio Martins @flavmartins]

8 Key Statistics for Technology in Customer Experience https://t.co/KMD7w1IJVK #custserv #custexp

[Stephan Delbos, PhD @StellarCX]

Thanks for sharing, Christian!

[Stephan Delbos, PhD @StellarCX]

Wouldn't it be great if there was one single, relatively simple thing brands could do to motivate customers to stay loyal and spend more over the long-term? Talk about a silver bullet. Guess what? There is! https://t.co/44xLP1OPvh

[Stephan Delbos, PhD @StellarCX]

@chatbotsummit Hi, are there any specific hashtags you're using for conversation around the summit? Thx

[Stephan Delbos @sdelbos]

Can we get 1 million views? RT to make poetry go viral! https://t.co/1tl0FeypvG #Poetry #Prague #Praha #Praga #Czechia #Translation #Literature #Surrealism #Surrealismo #Poems #Books #BookReview #wordsofwisdom #inspirationalquotes #SpokenWord #CreativeWriting #poet #Writingpoems

[Flavio Martins @flavmartins]

Why Your Brand Should be a Haven for Your Customers https://t.co/HgsksnhC1V #custserv #custexp