Steph

[Steph @StephyCoops]

@virginmedia I have missed every single England game due to the crap service from virgin media. 3 days of no internet last week supposedly fixed but goes down again today. I work from home and I’m totally fed up with it.

[Steph @StephyCoops]

@LittlewoodsHelp hi, I’d like an email address to contact you please? Regarding my account.

[Steph @StephyCoops]

Thanks for the reply. Called the fraud department on Monday and they sorted it really quickly. Really good customer service!

[Steph @StephyCoops]

@VeryHelpers help. I’ve been hacked and my details used to buy a laptop and a Ps5. All details have been changed so I can no longer log in to cancel and change the passwords. I’m stressed, please help.

[Steph @StephyCoops]

@SkyHelpTeam Internet’s down in Derby, very annoying!!

[Steph @StephyCoops]

@KFC_UKI how do I get a refund for missed items on an order? Went through the drive thru and realised when I got home and plated up that items were missing!

[Steph @StephyCoops]

@AdmiralUK shocking customer service. 2 hours on hold, spoke to 2 people who don’t have a clue. I’m pretty confident my call isn’t that important to you as you keep repeating over and over and over again

[Steph @StephyCoops]

@ArrowXL_Help how do I raise a complaint?

[Steph @StephyCoops]

@PDurhailay @jaymeskhor76 @HM_Passport I had a fast track appointment on 25th March, got a text yesterday saying the passports would be delivered in a few working days and they arrived today.

[Steph @StephyCoops]

@katieloupalmer @passportwaiting This was Liverpool.

[Steph @StephyCoops]

@Wolvodave @passportwaiting I had nothing from TNT, I kept checking my application number on their website and it finally showed up on the 17th with delivery for 19th.

[Steph @StephyCoops]

@Dontbesosilly1 @passportwaiting This was the Liverpool office. Fingers crossed for you!

[Steph @StephyCoops]

@Mc29813575Mc @HM_Passport @jguyts82 My passport was printed on 11th March and I received it through letter box in 19th. I managed to get tracking info on the tnt website on 17th but didn’t get any other info from tnt.

[Steph @StephyCoops]

@HM_Passport is there an issue with booking fast track appts? I can’t get on the website as it says unavailable

[Steph @StephyCoops]

@TUIUK Trying to get through to the 3rd party flying team and it’s impossible. Wait times are horrendous. I just want to know when my flight will be ticketed so I can book seats with British Airways!!

[Steph @StephyCoops]

@TUIUK hi, I have a package holiday booked through tui with flights with British airways. I can’t reserve seats on the flight because tui havent released the tickets to BA. is there anything to speed this up as we’d like to book seats asap. Thanks

[Steph @StephyCoops]

@British_Airways I’m looking to book seats for my family for our flight to Florida in may from Heathrow. It says seat selection is only available at check in, do you not have options to prebook at all? Even with a cost? Our holiday is with tui but flights with ba. thanks

[Steph @StephyCoops]

@VeryHelpers Hi. Any idea when stock of the nintendo switch will be available? Thanks

[Steph @StephyCoops]

@AskSmythsToys I'm trying to do a click and collect order but it says any store I pick isn't available for click and collect. Have you stopped doing it?