Suwen He BA (Hons), MSc, MCIM

Experienced All-round Marketer with over 15 years of B2B marketing experience spanned across a range of industries.

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@Barclays I haven't received the monthly interest to my ISA savings, which should happen yesterday. Tried your in-app message but kept saying you can't help me. What's going on here?

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

Extremely disappointed at @BootsUK packaging - there's no protection inside the box, one item broke and leaked, which caused a great mess!! This is not the first time I have such problem. Why can't you put proper protection??
#badpackaging #boots

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@HMRCcustomers Good afternoon, my tax code was updated on 10/Apr as shown in the Gov portal. However my employer said they have not received notification from you, hence they are still using the old tax code. What should I do? Thanks

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

Love the kokeshi from @skincity_uk , so cute! She is now my monitor buddy 😀

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@CrazyDomains is your mail server down? I can't log in to my email now!

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@HB_HereToHelp Thank you! I've placed the order now.

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@holland_barrett Hi, I've tried to place an order on your website, but it kept saying "03 Service Unavailable. Backend: bk_frontend_services_ogone_pr_eu_ginfra_net_443" when it comes to payment section.

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@EE Hi, how do I report a fraudulent act? Someone used my address to open an account with you. #fraud

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@dimambro21 @eonenergyuk @EONhelp Thanks Dave. Also use HSBC, so no point contacting them. What a shame! Anyway, have a great Christmas! 🙂

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@eonenergyuk @EONhelp Hi, my direct debit payment should be on 04/Jan, why you took payment on 24/Dec? Also, this payment is not showing in my Eon balance. What's wrong with you???? #eon #unauthorisedpayment

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@dimambro21 @eonenergyuk @EONhelp Thank you for the info! That's disgusting, what if someone doesn't have enough money in their bank then this will be an overdraft! They have in fact #stolenmoney!

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@EONhelp Hi, my direct debit payment should be on 04/Jan, why you take payment on 24/Dec? I just found it out while I checked my bank!

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@virginmedia No I can't send text message as there's no network at all!

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@virginmedia My phone has no service since this morning! What's wrong with your network?

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@virginmedia Hello I am referring to mobile phone

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@bt_uk Hi James, thanks for the reply and I've sent a message with my account number.

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@bt_uk Is this false marketing? Envelop says no extra monthly cost, but the letter itself says £6 extra a month!

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

@BootsUK Tried to place order online, but it kept stuck in the payment authorisation screen - tried 3 different cards and my network has no problem. Is your payment system experiencing problems at the moment?

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

A little foggy but a lovely day @ Longridge Fell #loveUKweather @metoffice @bbcweather

[Suwen He BA (Hons), MSc, MCIM @Suwen_He]

My water lily is blooming! Together with the cherry blossom! #loveUKweather @metoffice @bbcweather