Swetha Sethu-Jones

She/her. UX research Leader at Just Eat Takeaway | Co-organiser of @researchthing @LeadingResearch | Mentor | #STEMambassador #WomenInTech

[Swetha Sethu-Jones @swethas]

Accessibility research participants. We want to hear from people with a range of accessibility needs like dyslexia, other cognitive impairments and more, that affect how you use websites or apps. Interested? Sign up: https://t.co/rfiT8mfMyf

Please retweet!
#a11y @A11yLondon

[Swetha Sethu-Jones @swethas]

Hey @British_Airways is your executive club deliberately a painful process? To claim my companion voucher I need to have an email address and account for my 2 year old - and somehow my name is being used for my son. And stuck with unhelpful customer service. Pls help.

[Swetha Sethu-Jones @swethas]

@JoinLearners Awesome! Can I also see the agenda and talks from last years conference? That will help with inspiration too

[Swetha Sethu-Jones @swethas]

@British_Airways I’ve just DM’d this account but it’s a chat bot that replied “I’m sorry i don’t understand that” which is confusing. How should I DM then? A human help would be great

[Swetha Sethu-Jones @swethas]

@British_Airways do you have a customer service that actually cares? I need some help and had the most annoying call right now with zero empathy and a lot of ego!!! Please can someone help me?

[Swetha Sethu-Jones @swethas]

@A11yLondon Done! Thank you

[Swetha Sethu-Jones @swethas]

Looking for paid research participants with a range of accessibility needs (like moderate/severe dyslexia, other cognitive impairments) that affect how they use websites or apps. Interested? Please RT!
#accessibility #inclusiveUX #cognitiveImpairments @BDAdyslexia @Autism

[Swetha Sethu-Jones @swethas]

@Rik_Williams @alzheimerssoc Thanks @Rik_Williams @alzheimerssoc here’s the sign up form as well if you’d like to share it with PLwD https://t.co/rfiT8mfMyf

[Swetha Sethu-Jones @swethas]

Sign up if you’re interested using this form: https://t.co/rfiT8mfeIH

[Swetha Sethu-Jones @swethas]

If you’re interested, we have a sign up form https://t.co/rfiT8mfMyf

[Swetha Sethu-Jones @swethas]

Looking for paid research participants with a range of accessibility needs (like moderate/severe dyslexia, other cognitive impairments) that affect how they use websites or apps. Interested? Please RT!
#accessibility #inclusiveUX #cognitiveImpairments @BDAdyslexia @Autism

[Swetha Sethu-Jones @swethas]

@A11yLondon Here’s the sign up form: https://t.co/rfiT8mfMyf

[Swetha Sethu-Jones @swethas]

@A11yLondon That’s a great idea - I’ll create one and share tomorrow in this thread.

[Swetha Sethu-Jones @swethas]

@Rik_Williams @UXPAUK can you help me promote this?

[Swetha Sethu-Jones @swethas]

Next up @drchloesharp shares Practical Tips for Doing Research with Older people.
This slide is a photo that leads into a story about first generation polish migrant communities, based on her PhD @ResearchThing #UR_OlderPeople

[Swetha Sethu-Jones @swethas]

Who do we mean when we say older? In @vayiam research they look at older adults as a growing user group, can be defined as those born before a certain year. “Silver surfers” is a group that is included but they are not all the older groups. @ResearchThing #UR_OlderPeople

[Swetha Sethu-Jones @swethas]

. Kicking of @ResearchThing on User Research with older people with @vayiam from @AbilityNet #UR_OlderPeople

[Swetha Sethu-Jones @swethas]

This is really interesting, thanks for asking @msjaneaustin

I also want to learn from UX managers and UXers - what do you think makes a good interview and hiring process?

Re interview tasks: when are these ok? Eg, learning how they’d approach a brief and their rationale

[Swetha Sethu-Jones @swethas]

@jennylayfluffy hey Jenny, would you be interested in speaking at an accessibility event that I’m co-organising at work? Let me know so I can DM or email you more info :)

[Swetha Sethu-Jones @swethas]

Aaah yay, well done @sunnysides @Rik_Williams for another fantastic event. Gutted I missed it, though I was there in spirit, seen some great tweets. Can't wait to watch the recording and be back with the @researchthing gang 👍 ☺️ #MaternityLeave

[The Research Thing @ResearchThing]

That was #UserResearch + #JobsToBeDone, what’s in it for us? Thanks to:

Our *amazing* speakers…
— Steph Troeth,
— @tHoy (@StripePartners),

...sponsor and supporter…
— @ZebraPeople (busy!),
— @uxpaUK,

team…
— @SunnySides,
— @SwethaS,
— @MaccyMacx,
— @Rik_Williams